Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

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RE: router problem

Hi Randy,  
I recently asked you a question about how to re-connect my few pc's and laptop to internet.  You responded with directions to type in the modem's ip and then user/pw etc.  I wanted to take the time to say thank-you. It solved my problem.    
Now, I'm not expecting you to solve every problem i have, but figured since you helped me out with the first one, i may as well see if you can help me with this:
After i regained connectivity, (thanks to you)  My internet has been ungodly slow.  Both on wireless and while connected directly.  Do you have any idea why?  I run DSL through the same phone line we take calls on, but before I reset the router (which caused my first issue) the internet worked fine on that line. The web-pages work, but they load and function as if i were still on dial-up.   what would you suggest i do?  
Thank you so much for your time and help!

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You're welcome. anything to help out.

I'm sure you still have the phone filters installed.
So,
Run a speed test from here.
Then, compare it to the speed that you're paying for. For ex., you might be paying for a 1500 Kbps download and 256 Kbps upload.

If any speed (upload or download) is lower than 50 Kbps, call your service provider and tell them that you are not receiving the reasonable speed you paid for and that you have already cleaned your "cache" (they will suggest that you clean several files from your computer but that does not affect your speed).

Thank you for responding. Its rare for people to respond to helpers.

Posted on Aug 08, 2008

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