I recently asked you a question about how to re-connect my few pc's and laptop to internet. You responded with directions to type in the modem's ip and then user/pw etc. I wanted to take the time to say thank-you. It solved my problem.
Now, I'm not expecting you to solve every problem i have, but figured since you helped me out with the first one, i may as well see if you can help me with this:
After i regained connectivity, (thanks to you) My internet has been ungodly slow. Both on wireless and while connected directly. Do you have any idea why? I run DSL through the same phone line we take calls on, but before I reset the router (which caused my first issue) the internet worked fine on that line. The web-pages work, but they load and function as if i were still on dial-up. what would you suggest i do?
Thank you so much for your time and help!
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Re: RE: router problem
You're welcome. anything to help out.
I'm sure you still have the phone filters installed. So, Run a speed test from here. Then, compare it to the speed that you're paying for. For ex., you might be paying for a 1500 Kbps download and 256 Kbps upload.
If any speed (upload or download) is lower than 50 Kbps, call your service provider and tell them that you are not receiving the reasonable speed you paid for and that you have already cleaned your "cache" (they will suggest that you clean several files from your computer but that does not affect your speed).
Thank you for responding. Its rare for people to respond to helpers.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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it is common for the network port to fail on the DCM425s. a couple of things to try...1. a new network cabe2. hold the reset for 30 seconds (small hole on the back)3. try using the usb connection (this will not allow for a router connection and XP should give you a genaric driver so that you can see if the modem is working other than the network port) if all else fails, it would probably be easier to take the modem into the local office and ask for an exchange. trust me, i am a service tech for a cable company and it is a lot easier to take the modem in for an exchange than arguing with some one on the phone who has no clue how to trouble shoot a modem and then waiting for another incompetent tech (if he didn't check to verify that it was working he was incompetent) back out to screw it up again. also ask if they have any motorola modems... there more reliable.
Is your Wireless router integrated in the modem? If it is not, try to unplug the router for a few minutes then restore the power and see if it fixes the problem. If it is integrateddo the same for the modem. Try to connect using the laptop. If it does not work use the laptop to scan for new wireless locations and make sure you see the home location. If you do not your wireless router is not working, If so select the home location and enter any Web Encryption Protection and try to connect. If your wireless router is not working, make sure the preference for the router has the wireless function turned on. To do this use ether the software which you received with the router/modem or internet explorer to access the IP address of the router. If your router is configured for wireless use it may be a bad wireless router.
if your friend is using a dsl connection,im sure he do have a modem from at&t, if you want to share internet connection,you need to purchased a router,here are some brands of the router that is applicable, linksys,netgear,belkins...once you have the router,you will need to contact AT&T technical support to configure the router to the modem so that you will be able to connect either wirelessly or hardwire connection...
Check if it's recognised on the local area network etc,make sure driver is installed and you may need to reset all pc,router etc to get connection.Now remember you need a router for this to work,with only a modem it will not function.You also need to restart all instruments etc before it's picked up by the router and the network..Google a bit and it will solve this.Make sure it uses wifi and not bluetooth as then it will need the right bluetooth connection to your pc..
You should only need one wireless router for multiple laptops, I have 1 router and I connect to the internet through my laptop, PS3, and my xbox 360 at the same time. Try going to the start menu, then to control panel and find "network and connections", you should find it pops up with a window and you should see a button that says "connect to a network" click that and see if you can find the router you are looking for. You can also right click the two computer icons (1 icon with 2 computers on top of each other) If you are not connected it will have a red "X" through it, if you are connected but there is a problem with your network (IE not connected to the internet, security settings don't match the router) you'll see a small yellow upside-down yield sign with an "!" in it. Right click and open "connect to a network", try to find the name of your router and try to connect to it, try both routers. If this doesn't fix your problem, reply to this thread with a comment that tells us what you found out while doing these steps. If you are connected to the internet you will see the two computers will be blue, probably with a blue "world" next to them (meaning you are connected to the "world" wide web. Good luck and don't forget to rate. Thank you.
Unplug the plug (from phoneline) on back of USB modem, plug into Zoom router. Plug one end of an ethernet cable into router and one end into your PC. Type http://10.0.0.2 into a web browser (eg. Firefox or Internet explorer) username/password is admin/zoomadsl go to basic setup and input your ISP username and password (the one given to you by your internet provider) under PPP. Click configure my connection. Save changes and then write to flash (both buttons on bottom of page)
I may be able to help with this...but I need a detailed description of how you have things connected between the XP desktop, the cable, modem, the Linksys router, and the laptop. Also, is the Linksys router new?
Typically, the wan port on the wireless router connects directly to the cable modem with a cat5 network cable....then the desktop pc connects to the router...on port 1 for example...with a similar cable. Once the wireless router is set up properly, the laptop should then be able to connect using wireless.