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Kitchen Aid Dishwasher Model KUDJ230Y3

The bottom spinning arm will not turn and therefore our dishes are not being cleaned. We have checked everything that we can think to check to no avail. It does not appear to be blocked or clogged. We have taken it out and looked on the bottom side to see if there is anything stopping it but not results so far. HELP.....

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You can try a few things to identify the problem.. first off... when you reinstall the cleaning arm..can you manually spin it freely? No binding or anything obstructing its path? If that's OK.. then you may not be getting water into the arm from it's feed. Many dishwasher arms rotate when water pressure is present.. You can verify you have water pressure by cheating the door interlock and cycling the system .. ( be careful.. since water will jet out pretty quickly) . If you don't have water pressure to the arm, chances are you have a bad or clogged pump, pinched or clogged hose from or too the pump.. Hope that helps...

Posted on Aug 08, 2008

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