Connection of Canon Multipass C3500 to Juno DSL phone line.
I started using Juno DSL recently, and connected C3500 to the wall phone
jack as instructed and set it to FAX/TEL mode to receive fax. When I receive a phone, it also rings C3500 and I cannot talk. How can I solve this
and use phone or receive fax? DSL works fine. I connected C3500 to LINE
of my PC. My PC has Windows WP. Appreciate your help.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I'm not one hundred percent sure on this, but it does look like you need a separate phone line since VOIP revolves around using your internet as a gateway for making phone calls. And since majority of VOIP uses ethernet connections, or wireless, there is no phone line to use.
Check that the "Alarm" light is off. If it is on, and remains on after a power cycle (off then on), you need to call tech support.
Otherwise, verify the line settings (User Manual, page 6-4). You probably have tone dialing and not rotary dialing. Verify that the "L" and "Phone" jack are connected correctly to the wall socket and (optionally) to other equipment such as phone or answering machine.
Also, verify that the phone line is a POTS compatible line, i.e., not an ADSL socket (or, if it is, it has the proper filters installed) by plugging the cable into an "old" telephone and verifying the line tone comes up and dialing works.
Hi, If you are using dsl line, then try to add SPLITTER or FILTER between wall jack and phone. When you connect splitter you will have one input line and two output line, one is called voice which you connect to phone and the other is data which you connect to router. you can use LAN cable to connect modem and computer. before you set the connection please remove all the connection from wall jack to computer, wait for 2 mins and then re connect, like this it will remove if any static charges stored. If you are able to see the DSL light is up and no more blinking, Then your problem is solved. Hope this information will help you
Please let the fax line be connected to computer itself do not remove , In the DSL line you get a splitter which the lines for phone and ADSL modem connect the splitter to DSL Line and from the Splitter you 2 o/p ports with phone marking or symbol connect the phone line to it and to line port connect the main 8957and then to ADSL line to ADSL modem from the ADSL modem connect to lan port which is behind the computer (not to dial up modem i.e is fax line ) or the usb port in the computer ...
Hey Tony - Did you recently hook this up to the DSL for the first time? This unit is supposedly not able to work with a DSL line.
The fax modem in your AIO is an analog device and cannot be used on an ISDN, DSL, or PBX digital phone service. However, you can connect certain devices to your AIO that let you use the fax function in addition to these digital phone services.
To connect without an unsupported line:
Connect an active telephone cable from the AIO to the telephone wall jack.
To connect with an unsupported line:
• If you use an ISDN phone service, you can connect to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
For more help and to request an R-interface port, contact the ISDN provider.
• If you use a DSL (Digital Subscriber Line) phone service, you can connect to a DSL filter or router that will allow for some analog (rather than digital) use.
• If you use a PBX phone service, you can install an analog phone line for a fax machine.
If this was working on the DSL let me know. I don't know the location but obviously a separate phone jack is the easiest. Let me know. If this helps you fix it you can rate this as fixed. If you are just going to rate this as helpful I'd rather you please not rate it and just add a comment and say thanks for the info.
If you need more help just add a comment and I'll be glad to assist you further. Thanks.