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Have an OKI Printing Solution C5800 color printer received the following error message: Check Toner cartridge 543K Toner Sensor error - have already changed the Drum and the toner. The error will not go away.

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Found this at Fixyourownprinter.com

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Worked for me when I had the same error. Hope it helps.

Posted on May 26, 2009

  • youstupide10 Sep 02, 2011

    i cant find the "NV-Ram initial"... what should i do?

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Hi moneybaggz52:
Here is your problem.
Symptom:
When setting up a brand new C5100n or C5300n out of box, a toner sensor error is encountered.

The printer can display any one of the following errors:

543K: TONER SENSOR ERROR

540Y: TONER SENSOR ERROR

541M: TONER SENSOR ERROR

542C: TONER SENSOR ERROR
Cause:
This generally can be caused by two things.

1. The toner cartridge lock lever is not in the correct position.

2. The Transfer Belt lock levers are not in the correct position.
Resolution:

Check the appropriate toner cartridge lock lever (Shown below) and make sure that it is in the correct position.
0.110?openelement&fieldelemformat=gif 2.1ac?openelement&fieldelemformat=gif
CORRECT POSTITION INCORRECT POSITION


Check both transfer belt lock levers (Shown below) to ensure that they are in the correct position.
5.2eea?openelement&fieldelemformat=gif
CORRECT POSITION

10.4086?openelement&fieldelemformat=gif
INCORRECT POSITION
Hopes this helps


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