Question about HP LaserJet 1320 Printer

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Duplex printing problem HP 1320 TN

One of our customers use to prints in duplex mode without problem for a couple of rears. Now starts using papers with the company Logo. He has the following problem. If they print 2 pages in duplex mode the first page correspond to the page with Logo and the second page in the the reverse ( what he expects )but he has to change the orientation of the paper in the tray , If he prints only one page in duplex mode the first page is printed in the reverse side of the page. We have tried changing all the possible drives, but the problem remains. We tried with at least with three other printers of the same model with the same results.

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We have tried changing all the possible drives,
Did you mean drive rollers or drivers?
Since you are seeing the problem with multiple printers, I don't think the printers are at fault but rather the Windows driver for them - have you tried deleting that printer from the system and letting Windows 'find' it again?  If not, go to the printers and faxes folder of the control panel, delete any listing of this printer model, make sure the printer is on and connected, then reboot the system. This should force Win to reinstall the driver for this unit.
If that didn't help, cruise the HP website and look for discussions or tech notes regarding this printer. I'm fairly sure you aren't the only victims.   

Posted on Sep 23, 2008

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Posted on Jan 02, 2017

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