Question about HP Printers & Copiers

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I have a HP PSC 1317 all-in-one printer/scanner/copier and I treid to scan a document via my desktop icon HP director on my laptop but HP Director is not loading so My original CD to re-install is cracked so how do i get a replacement of this CD. I have warranty, the serial no is (s) HU4AFCQ15W.Model no: (IP) Q5770A. If available is there a cost?

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  • 398 Answers

You should find what you need at hp.com support, check updates and downloads. There is no charge for their downloads.

Posted on Aug 07, 2008

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1 Answer

When I scan a document and choose 'save a copy' to the desktop, it is in pdf format. Instead I need to scan and have jpeg. How do I do this?


  • open hp director (click on the hp director icon) on the computer
  • select the option SCAN PICTURE to automatically set output type to jpeg
  • if that does not work,click on settings on the top,scan settings and preferences,select scan document settings or scan picture settings or the scan preferences menu
  • change output type from there

Jul 27, 2011 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

How do you scan a picture?


simply installoffice 2003 and there will be microsoft office tools select microsoft office document scanning select scan new document.....first of all u have to install printer drivers my dear friend

Mar 11, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

How do I use the scanner?


if you have installed software for your pritner on computer, there must be an icon for hp director on desktop. open hp director window by double clicking on it. then you will get options for scan picture and scan document on this window. hit any one of them to start scan.

Dec 15, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

How do i use my scanner


If you have loaded the software for the printer/scanner.
Go to your HP director Icon and start this program.
you should see your Scanner / printer listed under Select device.

You can place a document/picture in the document feeder on top.
OR you can place the document / picture directly on the glass.
(Lift the hinged lid to reveal the scanner glass)
Don't worry the document feeder uses a different scan wand.
Now document / picture in place select the Scan document or Scan picture icon from the HP director. Depending on which type of document you have placed in / on the scanner.

Scanner should warm up then scan presenting you with a preview image. From here you can decide what and where to go.

You are not limited to just the HP director.
Other applications can use the twain source to activate your scanner software. This will transfer the scan to your application.
Irfanview is a prime example. Image viewer that will let you "Acquire" and image from you scanner. Be sure to select the twain source.

Good luck!


Nov 10, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Hp psc 1110 all in one printer problem using the scanner


You will have to download the latest driver from Hp website, after uninstall the completly printer driver form "program and features" or add/remove programs" and reinstall the complete driver.

Nov 03, 2009 | Printers & Copiers

1 Answer

Pc locks up after using scan on hp director


Uninstall all of the all-in-one software. Go to www.hp.com and search for your model and download (free) the latest software and reinstall.

Jun 01, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Hp printer scanning prblm


Are you able to make copies only (just press copy color or copy balck and check)
And are you able to scan pictures.
If yes then make sure you are scanning from HP Director as Scan documents and follow the on screen direction.
If you do not get the option to scan documents then in HP Director go to> Settings> Scan Documents settings> You will see a option saying promt for these setting at the time of Scan> Put a check mark on that and click on Apply and ok and then try scanning document.
If this does not work the go to Start> Control panel (or Start> Settings> Control panel> Then printer and other hardware or Scanners and cameras> then Right click on the Printer icon> and scan from the options there.

Good Luck

Aug 22, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

I have recently bought a new laptop which is run on Vista. My printer is an HP 1317 which I can scan with on my desk top, but cannot do on the laptop. I can print ok but cannot find anything to let me...


Go to : http://welcome.hp.com, and see if they have an updated HP DIRECTOR, or maybe a VISTA PATCH you may have to install. If you can't locate either on the HP SUPPORT page, contact HP TECHNICAL SUPPORT on the same page, and they may have a solution for you.

Aug 21, 2008 | HP Printers & Copiers

1 Answer

HP Director


Hi,

Try to open the HP director from
Start >> All programmes or programmes >> HP >> HP director

Else reinstall the printer software.

Mar 14, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Hp psc 1317 unable to use hp director scanning


Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

Aug 06, 2007 | HP PSC 1315 All-In-One InkJet Printer

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