- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you using the correct labels?
Direct Thermal Printers use different labels than printers with ribbons.
If you print a label using labels from a ribbon printer in a direct thermal printer they will come out blank.
Go into printer properties then to the ports tab. Uncheck "enable bidirectional support" This seems to be defaulted to on in the latest drivers and creates a delay in printing while the printer waits to see if it gets a response back from the application printing. This works for 2844 and 2824.
For the cutter to work it is necessary to instruct the printer to "Use the cutter" This setting is usually accessible in the printer driver. Your label program interacts with the printer driver. Ensure that the cutter option is selected in the printer driver.
If you are using the labels that have perforations is where you can tear them off.
What you need to do is to
1) Switch off printer
2) ensure that the ribbon is loaded correctly
3) take some labels, feed them through the mechanism till you can see them coming out from the other end.
4) Make sure that the labels are lined up with the alignment mark or sometimes with label printers there is a light.
5)switch on printer and do a test print
Had the same problem with a ZM400. As stated in the User manual (can be downloaded http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html?FRRBarcodePrinters=6882), warning "Ribbon in" is usually caused by the wrong printing method (thermal direct instead of thermal transfer [which should be selected for ribbbons]). My error disappeared after choosing "thermal transfer" directly on the printer. For network printers this needs to be set by an admin in the network settings for the the printer to solve the problem permanently.