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Canon Pixma i3000 won't recognise CD-R tray. Error message 1851 says Check tray removed, close Inner Cover and press Resume. File will print if switched back to paper.zthe printer is connected to a G5 iMAc, System 10.4.11. Latest driver has been installed with no improvement.

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  • rayzie Aug 13, 2008

    Note a few other Canon Pixma models with this issue, but no solution!!

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Why are you having the pixma recognize the cd-tray?

Posted on Dec 14, 2008

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Has this happened on another computer or have you used the CD printer before in your same iMac?

Posted on Aug 13, 2008

  • marlon john madrid
    marlon john madrid Aug 13, 2008




    your motheboard has 2 jumpers make sure your remove the one nearest the bios battery

  • marlon john madrid
    marlon john madrid Aug 13, 2008

    sorry about that, wrong paste, i am still lookign for the solution, the i4000 has the same problem but let us go further, please disregard my last comment.

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Posted on Jan 02, 2017

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1 Answer

Pixma 4250 printer 6 yellow flashes


Hey Gary.

The error code is for the inner cover that needs to be close.
1841 *2/1846 *2 Orange light blinking 6 times Description:

The inner cover is open.
Resolution:
  1. Close the inner cover.

    innercover_tcm13-1070771.jpgThe above picture shows the inner cover.
  2. Press the [Resume/Cancel] button on the device to continue printing.

Nov 10, 2013 | Canon PIXMA MX320 Color USB InkJet Printer

6 Answers

Problem with my Canon Pixma MP500


Try a hard reset first: Unplug the printer from power source and PC, wait about 5 minutes and replug. Should the issue recur, then the cover sensor is probably faulty. That is the reason you are getting this error repeatedly. The only solution is to send the printer in for servicing and get the sensor repaired/replaced.

In any case, here are the steps to close the inner cover:

1. Press the Open Button (1) to open the Paper Output Tray (2).
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2. Raise the Scanning Unit until it stops.
054151a.gif

3. Close the Inner Cover
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4. Now close the Scanning Unit.
d15f9de.gif

You can also try reinstalling the printer software along with any patches, updates, etc from the Canon website. Make sure you uninstall the existing software first though..

If neither works, then its time to take the printer in for servicing. You could try to contact them by phone first:
  • Toll-free live technical support** Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040
  • The location of the ASF nearest you for carry-in service at 1-800-828-4040
  • Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752
  • Technical Support for Customers in Canada at 1-800-OK-CANON
Hope that helps!


Jul 03, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon MP830 printer giving error message "inner


If the inner cover is open when starting normal printing,close it before pressing [OK] on the machine.Do not open or close the inner cover when printing.This may damage the machine.

Jun 02, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error Number : 1851 Printing cannot be executed because the Inner Cover is open. 1. Check that the CD-R tray has been removed. 2. Close the Inner Cover, and then press the OK button on the printer....


Try this Canon site for MAC driver.

http://support-au.canon.com.au/EN/search?v%3aproject=ABS-EN&binning-state=model%3d%3dPIXMA%20MP500%0Amenu%3d%3dDownload%0Aos%3d%3dMac%20OS%20X&

May 04, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

CD printing error 'inner cover is open'


Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
moz-screenshot-1.jpg
Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.
I hope it helps!!!
moz-screenshot.jpg

Nov 23, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Canon Pixma i3000 CD-R tray issue


that is the problem rayzie, i was about to post this to your other thread but it will do here too. if the issue happens on a PC, the solution is just a simple uninstall and reinstall, but if it is Mac, we are actually having the same issue with iP4500 and Canon have not reported any solution to this. my apologies.

Aug 13, 2008 | Office Equipment & Supplies

3 Answers

Cd tray error Canon Pixma MP810


Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

May 19, 2008 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

Canon service 6000


Well... here it is :

The POWER Lamp Flashes Orange title-bar.gif An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
bullet.gif Two flashes: Printer is out of paper /Paper does not feed
Reload paper to the sheet feeder or cassette and press the RESUME button.
bullet.gif Three flashes: Paper jam/Paper output tray is closed
If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME button. If the paper output tray is closed, open it.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
Press the RESUME button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.
bullet.gif Five flashes: Print head not installed/Print head not installed correctly/Print head is defective
Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact a Canon service representative.
bullet.gif Six flashes: Inner cover error
To print on paper:
Close the inner cover. Then press the RESUME button to start printing.
Do not move or close the inner cover during printing. It may damage the printer.
bullet.gif Seven flashes: The CD-R or DVD-R is not set on the CD-R tray
Reset the CD-R tray feeder with a CD-R tray containing a CD-R or DVD-R, and then press the RESUME button. Printing will resume.
This function only works with models that support CD-R printing.
bullet.gif Eight flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber for the ink used during print head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact a Canon service representative.
Important
Canon recommends that you call for service as soon as this error occurs. Once the waste ink absorber becomes completely full, printing will no longer be possible.
bullet.gif Nine flashes: A specified period of time has lapsed without receiving no response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the printer's RESUME button and reconnect the cable.
If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.
bullet.gif Ten Flashes: Cannot print on both sides of the page
The size of paper may not be compatible with automatic duplex printing. For information on the size of paper compatible with auto duplex printing, see "Automatically Printing on Both Sides of the Page." Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
bullet.gif Eleven flashes: Cannot perform automatic print head alignment correctly
Possible causes are as follows:
bullet_s.gif A4 or Letter-sized paper is not loaded on the sheet feeder.
bullet_s.gif Ink has run out or ink tanks are not installed correctly.
See Ensure that the ink tank is installed properly.
bullet_s.gif Ink level is low.
bullet_s.gif Print Head nozzles are clogged.
Press the RESUME button.
For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."
bullet_s.gif The paper output slot has been exposed to a strong light source preventing correct print head alignment.
Press the RESUME button to resolve the error. Align the printer so the paper output slot will not be exposed directly to a strong light source.
After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME button to resolve the error, and then perform manual print head alignment. For details on manual print head alignment, see "Aligning the Print Head."
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem remains, contact a Canon service representative.

Apr 21, 2008 | Canon PIXMA iP1600 Printer

1 Answer

Ip5200


cd tray, as in the bottom tray,or the back feed one?

no worries, check for up to date printer drivers here

Nov 27, 2007 | Canon PIXMA IP5200 InkJet Photo Printer

2 Answers

CD printing


there is a small,square button near the right,front corner. think of it as the button for the refrigerator light. It must be depressed by the closed top or maybe something to wedge it down. Duh

Oct 30, 2007 | Canon PIXMA iP4300 InkJet Photo Printer

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