Question about Logitech Stereo 350 Headset

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I can hear the other person but they cannot hear me.

I'm using a softphone client from Cisco
everything worked up until today.

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Thanks for your help. The person that helped was knowledgeable and understood the problem. We quickly addressed the problem and was solved within a few short minutes.

The settings on my laptop needed to be changed and that solved the problem.
It is working fine now.

I would like to be updated on products related to softphone and skype use.
since i spend most of my working hours on both it's important to have the best headsets that are comfortable and cancel out outside noise.

Thanks again, John

Posted on Aug 08, 2008

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Cisco expert


I think you're confused. IP Communicator is the unified communications client (IM and Phone) It is looking for a capatible headset so you can use your softphone. This software is not your VPN client. There are two different cisco product: one for your VPN and one for your phone. If you're trying to ocnnect to an old-style Cisco VPN, your IT dept will have to configure that with a certificate.
Solution from Cisco: http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_tech_note09186a00809b6c40.shtml
This behavior is observed when a user attempts to install or use the IP Communicator on a system that has different names for the Playback (wave out) and Recording (wave in) devices.
In order to overcome this problem, perform one of these tasks:
-Use a USB headset that is recognized by the IP Communicator.
-Upgrade to the latest version of the IP Communicator

Nov 07, 2013 | Arris SURFboard SBG900 Wireless Router...

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Cisco IP softphone - one way audio - fix


Using the Cisco IP soft phone via VPN can sometimes cause audio to drop. To fix this:<br /><br />Right click the Cisco IP Phone and select Preferences...<br />Select the Audio tab<br />Click on the Network button<br />In Audio IP Address select Use this address<br />then set it back to Detect Automatically<br />Click OK and OK again.<br /><br />Give it 5-10 seconds and this will auto reset the audio on the IP phone and will correct the issues with one way audio.<br />

on Mar 08, 2011 | Cisco IP Communicator (SWIPCOMME1CH1)

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Having issues with logging into the cisco softphone from home via vpn


Make sure that the subnet for the call manager is available over your VPN if you have locked the tunnel down. Also make sure that the IPC is allowed to bind to the VPN virtual network card.

Hope that helped!

May 19, 2010 | Cisco IP Communicator (SWIPCOMME1CH1)

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My backard bell iconnectwindows me got stuck when i tried to download.there is only ablue screen says that an error had occured. none of the keys is working


Hi

How is everything going with you?

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Cisco IP Phone 7940 and 3com nbx as 3rd party SIP phones


Here are the instructions for configuring these units for 3cx

http://www.3cx.com/sip-phones/cisco-7940.html

http://www.3cx.com/sip-phones/polycom-soundpoint.html

Since the 3cx softphone worked well, I don't see why you couldn't configure each as for 3cx and make them work as well.

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Yes, configure second Cisco E1 port to simulate you telcom (network side) and connect it to PB, and first Cisco E1 to your telecom provider.

On Cisco router configure voice ports, and number manupilation, so you can catch any call and redirect it anywhere (Voip, Telco, PBX).

I tryed that with Ericcson, and it didn't work until connections where like these
telco <-> Cisco VoIP gateway (E1x2) <-> PBX

PBX's are not very flexible, Cisco is.

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1 Answer

Cisco VPN Client for 32 bit vista


Download the latest version of the Cisco VPN Client. My version is 5.0.03.0530.

You can also try using the Microsoft "MSIZap" utility to ensure a clean uninstall. It is a command-line utility. You will need the original MSI install file from the Cisco VPN client to use MSIZap.

You can download it here: http://msdn.microsoft.com/en-us/library/aa370523.aspx

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Best Buy: Plantronics Problem


James, plug the phone cord that comes out of the back of the CS55 base into the handset port of the Cisco phone, not the headset port.  Then plug the coily cord from the cisco receiver into the front of the CS55.  Don't use the "Headset" button on your Cisco phone, just lift the receiver off.

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Cisco VPN Client won't connect


You'll want to enable the VPN transparency. In the router's administrative web interface, click the Security Tab, then the VPN Passthrough sub-tab. Cisco VPN's usually use IPSEC, so enable the IPSEC Pass-through and click "Save Settings". If this doesn't work enable the PPTP Pass-through as well and give that a shot.

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Logitech headset, new vista operating system


either the headset is not supported by Vista, or you need to right click on both speaker icons, normally coloured red and black and in the properties you need to see if your headset is listed as one of the microphone input devices, if you need to make the Logitech headset the default mic and not the windows generic mic. If you do not see it in the properties then it may not be recognised by Vista.

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