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Hi i got a notebook yesterday my son did not turn it off properley last night now we cant open it it keeps saying to reset password but we cant get into do that any ideas regards Greg pateman

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You may want to try to use the words below for password to get pass the screen

administrator
admin
password

if this should not work, please tell us how the screen looks like when it is asking you for the password

Posted on Aug 07, 2008

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Where does it say it?

Posted on Aug 07, 2008

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Is this a Window log on pass word, or a bios power on password?

Posted on Aug 07, 2008

  • Ryan Rogers
    Ryan Rogers Aug 07, 2008

    O.k. since there is no reply. For a Windows log in password, start the machine in safe mode, I thought it was F8, but I've been wrong before, once in safe mode, log in as administrator. From here you can clear any user passwords from the user accounts section. If this doesn't work, then perform a system repair with your recovery or operating system disc to clear it.



    If this is a bios power on password, you will need to contact the manufacturer's support in order to clear it.

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Try doing this:

Restart the laptop then while its booting up press F5 to see the Boot menu then from that select Safe mode then that way you can revert everything...

Hope that helps........

Posted on Aug 07, 2008

  • Mark Gil
    Mark Gil Aug 07, 2008

    Did you try typing any commonly use password to pass that screen>>

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