Question about HP Office Equipment & Supplies
I had this same problem with my scanjet 4050, and this was about a year ago, trying to remember, oh yes, I eventually deleted the original software installation. Then I went out to HP.com and downloaded software and drivers from the site. I do believe that fixed it. I remember that I had several conversations with Tech Support, without satisfaction, like I said it was a year ago, but I think that is how I solved the problem. By the way I am pleased with the machine and its performance this past year.
Posted on Aug 07, 2008
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Posted on Jan 02, 2017
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