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Installing new hp scanner. Went through installation ok. Then got stuck on sign up now menu. Error message - cannot connect to the internet to find hp website to sign up (register?) I am connected to the internet or I wouldn't be able to send this message. Scanner is hp scanjet G4010 It's brand new!

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I had this same problem with my scanjet 4050, and this was about a year ago, trying to remember, oh yes, I eventually deleted the original software installation. Then I went out to HP.com and downloaded software and drivers from the site. I do believe that fixed it. I remember that I had several conversations with Tech Support, without satisfaction, like I said it was a year ago, but I think that is how I solved the problem. By the way I am pleased with the machine and its performance this past year.

Posted on Aug 07, 2008

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

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When I start my hp psc2110 printer I hear a wonky repeating noise that sounds like my printer carriage is stuck or something and then the error message states "scanner failure"... Please align print...


Hi,
First off all connection unplug printer power and USB cable. Some time wait and replug power first then wait any error show or not, if ok then USB cable connect. If same error show then i suggest you printer driver uninstalled and restart printer and PC. Some time wait and start both device and check it virus and removed it then you new fresh printer driver installed it. If you problem solved then ok, otherwise same issue USB cable so change USB cable.
I share a informative links please read it...
Print cartridge alignment failed Error Message Displays on the All in...

Thanks,
HP Phone Number

Jun 26, 2014 | HP PSC 2210 All-In-One InkJet Printer

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Error message 2753 MSI.dot4wrp message when trying to install HP Photosmart c4480


I had the same problem. I tried to install my new HP Photosmart 8550 printer onto my HP desktop, I am running on Vista 64 bit. Kept getting fatal error MSI.dot4wrp40 over and over again. Upset that my Windows installer was corrupted. I search the internet for this error and realized that this only comes up with NEW HP Printers and scanners. I went to Epson's website and downloaded a driver for one of their photo printers and downloaded the driver for the Epson Stylus Photo1400 Vista 64 bit driver, and guess what it installed I went and bought this printer and I am up and running again. Sorry HP I am jumping ship. The week before I tired to install this HP printer, I installed Print Shop Pro Publisher 23, Blackberry desktop, and Canon digital utilities which in fact all use Window Installer. All installed with no problem, and they are all working. I believe this error message has to be a conflict between HP and Microsoft's 64 bit OS only.... Google THIS ERROR and you will notice only HP comes up.

Dec 29, 2009 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

Printer problem - HP Photosmart 8150


If the printer cannot print or move any paper, follow these steps to display the Event Log. Otherwise, print the Event Log.

1. Press Menu until INFORMATION MENU appears.
2. Press Item until SHOW EVENT LOG appears. Press Select to show the Event Log.
3. Press - Value + to scroll through the Event Log.
4. Write down the error messages.

If you see a 52.X error then this indicates the following:

0 Laser/Scanner Error
1 Laser/Scanner Startup Error
2 laser/Scanner Rotation Error

ACTION:

1. Press GO. The page containing the error will automatically be reprinted.
2. Turn the printer off, and then turn the printer on.
3. Reseat the cables fort the Laser / Scanner Assembly.
4. Replace the Laser/Scanner Assembly

Sep 21, 2009 | HP Photosmart 8150 InkJet Printer

2 Answers

Get fatal error message after installationof


Make sure that your firewall program is shut down before installing the programs. I have hp program on mine and after I shut down my firewall it went through. Try downloading the latest software from www.hp.com

Aug 18, 2009 | HP Office Equipment & Supplies

1 Answer

The computer cannot detect the scanner or camera


call the HP solution center. The 1-800 phone number is is on their website.
They will walk u through the whole process of connections as well as software install and resolve your issue by phone.
Don't worry its free support for your HP products for life.
Goodluck and let me know how it turns out.

Mehernosh.

Aug 16, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Officejet J5780 scanner communication error


I had this problem too, and after a while just gave up on the uesless HP interface, and went to the simple but efficient Windows Fax and Scan program on the Start>Programs menu.

Jul 09, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP Photosmart D7460 Error Message


Using an administrator account, remove HP Smart Web Printing using Control Panel - Add/Remove Programs.

If required, download and install HP Smart Web Printing from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&softwareitem=dj-56929-4&os=228&product=3551212&
(Thanks to Bellbird at http://forums.pcworld.co.nz/archive/index.php/t-91677.html).

Nov 09, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Just installed software on my new C8180 All-in-One and scanning is a problem. Error messages keep telling me to remove software and to reinstall etc... Re-start etc.... I have done all these things but the...


You may have to temporarily disable your FIREWALL, ANTI-VIRUS, PHISHING FILTER, etc to get the software to install correctly. Also, when installing the software, do not use the DEFAULT OPTIONS. If there is an ADVANCED setting for the scanner, select that, and see if you can configure it for your requirements.

Aug 10, 2008 | HP Office Equipment & Supplies

5 Answers

HP LASERJET 3050 SCANNER: ERROR (not set up on pc).


Shirley,

If your still looking for a solution, or to those of you who have a similar problem, the following fixed my problem after trying to resolve the issue over the last year!!!!

I also received the "not set up on pc" message and tried re-installing the software numerous times.

Finally resorted to re-installing windows XP (because of this and other software glitches) and re-installed the Laserjet 3050 software again...but could not get the printer to install.

The problem was occuring while the software was asking to "plug in the usb cable", but would not complete the installation. It was not recognizing the device....the solution was to reset the laserjet 3050!!!!

to reset, push the "menu" button, < (left arrow), go to "service", "enter" button, > (right arrow), "Restore Defaults", "enter" button.
This should reset the factory defaults.

After this, I re-installed software, working!!!!!

Puas

Dec 14, 2007 | HP LaserJet 3050 All-In-One Printer

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