a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have been sending and receiving faxes for over a year on my Lexmark X6100 printer. Now whenever I try to send a fax it will say it is sending the pages but then waits for a redial. After doing the same thing a second time it will print out "remote fax error"
What happens if you dial the remote fax number as a voice call on another phone? Does that number pick up? Does it give you the modem handshake noise? If not, the remote side has a problem.
Can you fax other numbers?
What happens when you dial your own fax line from another phone? If your fax does not pick up and talk to you, your fax may have a problem.
As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution: Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document. Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue. Turn off the Scan Before Dial option by pressing the following keys on the operator panel: Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode. Press Select. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display. Change the setting from Yes to No using the + (right arrow) button. Press Select. Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known. Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so: Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options 10 times until MAX SEND SPEED appears on the LCD display. Change it to 9600 BPS using the - (left arrow) button. Press Select. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel: Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options 11 times until ERROR CORRECTION appears on the LCD display. Change the setting from On to Off using the + (right arrow) button. Press Select. Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.
When the last page of your document has been sent
successfully, the machine beeps and returns to Standby mode.
When something goes wrong while sending your fax, an error
message appears on the display.
If you receive an error message, press Stop/Clear to clear the
message and try to send the document again.
You can set your machine to print a confirmation report
automatically each time sending a fax is completed. If you get the error message write it down it should always supply an error message if the fax did not go through.