I was wonder if you could elaborate on you last sentence? (2 line satin is required for most fax mach's when connecting on a digital sys) Presently have problems with some faxes on cable system phone product.
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Unless you are paying for a "facsimile" line...the odds are that you are paying for a phone line and using a fax on it. The responsibility of ATT is to provide you with a line which meets phone quality. If you are getting errors due to occassional poor line connections these may not even be due to poor lines in your local area. See about getting your fax set to allow more "error" pecentage to be received before giving errors...probably need a service man for that adjustment tho".
If this is truely an issue involving poor line conditions you can try using a Line Noise Filter which you can get at most Radio Shack locations. Should cost about 14.99 or so. This could be caused by a loose connection in your home/office wiring or a loose connection at the switch box or anywhere along your line all the way to the tandum. If you actually hear static on the line have the telephone company do the work. Call in a bad connection issue and ask for a line test. If there is a grounded line somewhere that will detect the fault and they can better isolate where the problem actually is located.
This is a problem with your voice over ip service. You have to change the setting on your fax machine for example the Baud speed down to 9600, the ECM= off, and the Oversea settings on. Make sure your VoiP ATA is the first thing after your modem or whatever connection you are using for the internet. If you using and old model fax 95% of the time it will not work with VoIP service.