Question about Broderbund Printmaster Silver 12.0

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I have PrintMaster Silver 12. I installed it on my computer and checked all requirements, which I have lots of room to run this program. It will install on my computer, however after finishing the install and you go to open and use the programit won't open. Can you tell me what the problem is and how I can fix it so I can use this program. I've have this program installed on another computer before and had no problems with it. But on my new compter it will not open. Thanks for your help

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It is a large and complicated program. I would suggest uninstalling and reinstalling with all other proggys including virus control turned off. Make sure you turn off proggys that have a little icon in the lower right corner. Make sure that you use the right discs for installing and program and don;t remove them too soon. Good luck.

Posted on Aug 07, 2008

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How can I run PrintMaster 16 Platnum in Windows 7


Printmaster 16 Platinum is an older program and is compatible with XP and older versions of Windows.

First check which version of Windows 7 that you have. Click Start > Control Panel > System and Security > System. If your version title ends with x64, you will need to use an option that lets you run an older version of Windows. If you do not see x64 in the title, then the compatibility mode might work.

For the 32-bit OS, right click on the installer and choose Properties. In the Compatibility tab, check the box for always run in the compatibility mode and select an older version of Windows. Apply the changes and click OK. Then right click again and choose Run as Administrator. You may need to repeat this to run the software as well. This is not guaranteed to work in Windows 7 32-bit.

The alternative is to run an older version of Windows. This could be on a second computer, a dual boot computer or a virtual computer (if your hardware supports the feature). Most of these methods require licensed version of the older Windows OS. If you have Windows 7 Pro or Ultimate or upgrade to them, you can run a virtual XP OS for free. Download Virtual PC and XP mode from Microsoft. Then install the Printmaster program in XP as if this is the only OS. (Other virtual computer programs are Parallels and VMWare.)

The only other option is to upgrade to a version of Printmaster that is Win7 compatible. One option is Printmaster 2012 Platinum available here: http://www.broderbund.com/p-273-printmaster-2012-platinum.aspx .

I hope this helps.

Cindy Wells

Dec 10, 2011 | Broderbund PrintMaster Platinum 16

1 Answer

I have the Printmaster silver 12 software but after installing it, it will not work. Something with a WinHIp32.exe file missing. My system is Microsoft Vista. Anyway to remedy it ?


i would uninstall it then reboot your computer and then reinstall it. The software is fully working in vista and windows 7. So i am guessing there was a hiccup when copying files during install. I would also check drive c: or whatever drive you are installing it to , for errors

Apr 09, 2011 | Broderbund Printmaster Silver 12.0

1 Answer

My new computer runs with windows vista by my printmaster silver 12 cd does not work. What do i need to do?


If it will not install
  1. Find the Setup program.
  2. Right-click on the Setup program> Properties> Compatibility tab> select "Run this program in compatibility mode" check box.
  3. Select the operating system that the program ran on previously, and then click OK.
Also see
  • http://support.microsoft.com/kb/931361/en-us

Apr 11, 2010 | Broderbund Printmaster Silver 12.0

2 Answers

I have printmaster 12 on my computer and want to uninstall it. I do not have the install CD anymore, can you help with that?


Go to start, programs, control panel, and then to the uninstall/install programs wizard. I can't describe what you will see exactly without knowing the version and setup of your operating system.

If for some reason you cannot see Printmaster listed in programs when you try to unistall, go to start and then to your print master program entry.

Often, programs have an uninstall built in. If it doesn't, you can leave comments for me during the ratings process and I will answer any questions you many have.

Please leave as much info on what you saw/encountered as possible so I can help effectively. Happy new year.

Dec 29, 2009 | Broderbund Printmaster Silver 12.0

1 Answer

I purchased a printmaster platinum 12 in 2002 and loved it but now i am trying to download the software into a diffrent computer since out other computer crashed. i have my registration # but i can only...


I am guessing that your new computer has windows vista on it. That may be the reason Printmaster 12 will not install. Certain programs or their installations are not compatible with Vista.

I'm not sure what errors you are getting, and I am assuming you are running Windows Vista, so again I'm just guessing.

You could try to launch the setup program manually and using compatibility mode by following these steps:

1. Insert your installation disk.
2. Click the start button

3. Click on Computer
4. Right click on the drive containing your installation CD
5. Select Explore from the menu.
6. Find the Setup or Install file in the list.
7 Right click on it.
8. Select Properties.
9 Select the Compatibility tab at the top.
10. check "Run this program in compatibility mode for"
11. In the drop down menu select windows xp
12. check "disable visual themes"
13. Check "run this program as administrator" (if it is available)
14 click OK
efaf0be.jpg
15 now double click on the setup/install program.

I hope this solves your problem.
Thanks!




Nov 03, 2009 | Broderbund Printmaster Silver 12.0

2 Answers

Uninstalling printmaster silver 12


First I would uninstall the program again.
Then go to start, search and look for PMUSERS.dat and delete it.
Restart your computer
It is also a good thing to temporaily turn off any antivirus software before installing also. Many programs like this Broderbund product do not install completely with the antivirus software on.
Then reinstall the program and it should run ok.

Hope this helps.

Sorry about the first post...my cat stepped on the keyboard!

Jun 19, 2009 | Broderbund Printmaster Silver 12.0

1 Answer

Can't install printmastersilver12 ''cannot determing configuration


where is there main website or what are the requirements for this application - was it designed for windows 98 or what exactly ??

Apr 18, 2009 | Broderbund Printmaster Silver 12.0

1 Answer

I recently uninstalled Printmaster Silver 12 (temporarily needed all the hard drive space I could get), and now I am trying to reinstall. The install process gets to the registration phase, gives the...


Most programs like this leave behind "junk" files or folders with some information in them.

Try uninstalling it again, then go to the C:\ drive and look for any folders that it might have left behind.
Then go to Start do a search for PMUSERS.dat and delete it.

Jan 16, 2009 | Broderbund Printmaster Silver 12.0

2 Answers

How do I uninstall printmaster silver 12


the question was regarding PrintMaster Silver 12, although it was posted in the PrintMaster Platinum 16 forum.

Anyway, Broderbund has the instructions on their web site
http://support.broderbund.com/fix.asp?isid=30284&print=0&prog=1294819732

Oct 18, 2008 | Broderbund PrintMaster Platinum 16

2 Answers

Printmaster 12


CLEAN INSTALL needed here.
Try un-installing again, but this time after the un-install, shut down completely for at least 30 seconds, and then restart.
This releases "Locked files" for deletion
Then do a search for 'all files and folders' - search for both Broderbund and then Printmaster, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found.
You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
BEFORE RE-INSTALLING Printmaster
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Dec 05, 2007 | Broderbund Printmaster Silver 12.0

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