After replacing maintenance kit. Machine makes lots of clicking noise and warms up, sometimes up to 25%. Have cleaned and print head seems to move correctly. Am going to do the manual homeing. Don't have Service Manual. Can I down load one. If I can't get it going we will have to disguard printer as it will cost to much to have service repair person come out. Does the 6975 mean something specific?
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Re: 8500 Phaser error 07 010 43: 6975
6975 I know of nothing that references.
I honestly don't know where you could get a manual. Other then try googling "the parts drop" and calling them. Talk to Britt.
Normally that print block is sticky or the cleaning blade is stuck to the print head causing that error.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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No, the noise is made when the printhead cannot tilt back and forth which is caused by either a bad camshaft or process drive motor, they are available in a kit, the part number is 8500-Z2. See link below:
19.003:48 is the error code 33702 is the number of pages the unit has printed. the error indicates a power difference of +- 20% when trying to drive the printhead. The issue is the Electronics Module (System logic and power) or the Wave Amplifier (Printhead Controller). Both of the parts are fairly easy to replace. If it is the wave amp it is a somewhat affordable part.if it is the EM you should replace the printer. It isn't worth the fix.
No. That maintenance kit has a chip attached to it. That will reset the machine, It is just a white roll impregnated with silicon to clean and maintain the surface on the drum. It will take replacement of the kit to reset the machine.
for a start: these machines are quite noisy at startup, so this may be normal. do you have problems printing? because if you don't, it's not worth trying to fix something that isn't broken. if the printer tells you the maintenance kit needs replacement, you can open the side panel, and feel a little lever at the bottom side of the maintenance kit (yellow-ish drawer). you need to push this lever upwards, while pulling out the maintenance kit.
There are two reasons why the machine might tell you to replace the kit. The first is based on page count and if that is your case then you need to replace it. Sometimes in a printer with low use it expires by the date but will continue to work and it still has lots of use left. So you need to confirm if yours is "life over" or "expired"
This will require servicing:
The maintenance kit contains a maintenance roller that keeps the surface of the Imaging Drum clean and oiled. NOTE: Order a new maintenance kit when the Display Screen displays a message that the maintenance kit is low. Replace the kit when the Display Screen prompts you to replace the maintenance kit.
Both a Standard Maintenance Kit and an Extended Maintenance Kit are available for the Phaser 8550 and 8560; however, only a Standard Maintenance Kit is available for the Phaser 8500. An Extended Maintenance Kit will not be functional with the Phaser 8500.
WARNING: The printer's interior may be hot! Do not touch the hot surfaces.
Once you have the part: instructions:
Open the door on the right side of the printer.
Grasp the maintenance kit (labeled A) from the maintenance kit slot and pull the kit completely out of the printer.
Insert a new maintenance kit and push the kit completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information.
Close the door.
This will be on the right side of the printer.
This will need to be replace every 10,000 sheets of paper.
Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.