We recently moved, we had our printer with us, in the proper box and shipping materials. The problem was that when we opened the box, we found ink leaking, we cleaned it. But when connecting the printer it won't print anymore, even the test after cleaning the heads is not good. What can we do?
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The reason it wont print, is because you had air get sucked into the print nozzles and then dried up any remaining ink within the nozzles. If you put a new set of ink or the one that your having problems with and do 2 or 3 cleanings and it still does not work, the unit will need to be sent in for service.
It will either require a special cleaning from the service center, or the printhead will need to be replaced.
If you want to try something your self, not as helpful, is to move the printhead manually to the left (you will need to move the locking mechanism back to free the printhead) and fill up the cleaning area with some water. it will be a small rectangular box. fill it up with water (several drops) and the water should peak. then slide the printhead back to the right and let it sit for a few hours. do a couple cleanings, and do a test print.
Open the Epson Printer Utility, Click on the printer name if you have more than one printer then OK. Click on Epson Status Monitor at top. A dialog box will come up telling you if any ink needs to be replaced. Click on the OK button in this box and this will take you to another dialog box which will show you the amount of ink left for each color.
Maybe the cartridges are not placed properly! Remove the cartridges and put it back again, making sure they are placed properly, normally you will hear a clicking sound when cartridges are placed properly to position. Good luck!
If the ink is added into the system too quickly, then it allows air to enter the system. Use the provided syringe to extract ink and air from the bottom of the cartridges. The ink that fills the syringe can be slowly added back into the top of the ink tank. Also remove the cartridges, turn off the printer and reinstall the cartridges. Then you can continue printing. I suggest try to use software resetter. ThanksGood Luck
The yellow material is just to key the switch during shipping. It has no other function than that. Move on with step 2...3....4....and so on you'll see that message will go away. And the part about not connecting the printer to the computer until instructed, well that is important too. Also don't forget to remove the tape carefully from the bottom of the ink cartridges. Just take your time and you will do well.
- System Preferences - Print & Fax - Select Epson Stylus Photo 2200 - Open Print Queue - In the top right corner of the Queue window click the Utility button - Epson Printer Utility will open where you can check the levels and run cleanings and nozzle checks, etc.
First try to print something. You never know it might work. Also you might try very carefully applying a small amount of sewing machine oil on the bar the print head is attached to then again very carefully and slowly move the head back and forth along the bar. It might just be that the bar is dirty and dry and needs a little bit of lubrication.