Question about Tomtom GPS Devices

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I have a Tomtom ONE XL. I have been trying to download another map to a new chip. Tomtom will not let me log in as it will not recognise my password. I have chamged my password three times as requested following the "forgot password" link but to no avail. Help!

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Does my tomtom have free new maps


If you had originally purchased a (new) TomTom with a "free" lifetime maps, you can download (from the tomtom website) updates to that map free, whenever that map is updated (usually four times a year).
If not, you can buy/subscribe to new maps on the tomtom website, (www.tomtom.com). Just click on "Maps & Services" ... and you'll be able to select and buy/subscribe to the map(s) you want.

May 10, 2016 | Tomtom GPS Devices

2 Answers

Screen reads"no maps found"


I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.


You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"

Jan 11, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

Tomtom says "No maps found"


It could be the new map is not registered to work with your device.
Every tomtom device has a unique ID wich must be used to register the new map.
If you download the map from tomtom site with your device attached through TomTomHome it must works.

Jan 01, 2010 | Tomtom ONE XL GPS

1 Answer

Tomtom xl says no maps available after installing new update from tomtom home


when your registered it with tom tom they take note of your maps
check your online tom tom account and it should let you re-download your maps.

I you backed it up to your computer you can also restore the maps from there with the tomtom home software

Aug 22, 2009 | Tomtom One XL GPS Receiver

1 Answer

Unable to download map onto tomtom one xl


If you have an older tt xl it will only take up to a 2gb sd card. Larger than that you will get errors.
Hope this helps

May 30, 2009 | Tomtom ONE GPS Receiver

2 Answers

TomTom ONE MAP deleted.


I have a TomTom one xl and nothings free at TomTom. Maps cost $69.

May 30, 2009 | Tomtom ONE XL GPS

1 Answer

TomTom not being recognised by my computer


u have to install gps driver
u can download it from here.

Apr 25, 2009 | Tomtom ONE GPS Receiver

1 Answer

Changing home location


i got a tomtom one XL gps from australia how do you change the map to new zealand do i have to buy a chip

Nov 06, 2008 | Tomtom One XL GPS Receiver

1 Answer

TomTom Home


I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

May 17, 2008 | Tomtom GO 300 GPS Receiver

5 Answers

No maps found


I had the same problem how ever after downloading all the software updates and pretty well evey thing that was available on the tomtom home sight suddenly the map was there. It could be a soft ware bug.

Mar 19, 2008 | Tomtom One XL GPS Receiver

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