Question about HP Photosmart C4280 Aio Printer

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Installation error with c4280

Hi i was having a problem with my scanner not working. To solve it I would uninstall and then reinstall and it would work (for a short time) then inevitably I would get an error saying "usb not connected". However this time when I tried to reinstall i got an error box stating "fatal error during installation" with the heading of "G:\Setup\hpzwrp01.exe-m dpinstxml-l ENU-f". It gave me the details of the error in a box stating "Now launching=X:\hpzwrp01.exe-m dpinstxml-1 xxx-fx:\hpoins15.dat-validate no exit code=1603" the box had a heading of "error situation code 225058852". It automatically checked for a solution from HP but there was none and it told me to contact hpsupport. I did they were very helpful but unfortunately none of the things they told me to do corrected the situation. I was hoping I could get some help here. Oh and another thing, I don't know if this has anything to do with it but lately I have been getting weird internet explorer script errors when trying to access certain programs like some games and internet explorer itself. The error box has no information next to line, char, err, code, url. It just says that an error has occurred in the script on this page and do you wish to continue running scripts on this page yes/no. It won't do anything if I select yes or no then I have to manually go into task manager and end program. My printer was working fine while these errors were happening (except for scanner) but now it wont reinstall. I'm sorry this is so lengthy but I wanted you to have all the information that might be needed.

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  • Anonymous Oct 16, 2008

    I got exactly the same problem.

  • seller11 Oct 17, 2008

    I have the same problem with a C7180 printer after installing the latest service pack in vista.



    Now Launching=X:\hpzwrp01.exe –m dpinstxml_vista –l XXX –f X:\hpoins18.dat –Validate No dat –Validate No = Application did not return ERROR_SUCCESS. Returned 0x643 Exit code=1063

  • Anonymous Dec 22, 2008

    ditto. Installation gets to 96% and I get "fatal installation error"

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  • 564 Answers

Thanks..is this still a current issue?




Posted on Aug 20, 2008

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  • 223 Answers

SOURCE: how to solve this issue: fatal

Try installing a universal print driver from the hp website, you may have to do a full uninstall and reinstall.
Al

Posted on Oct 01, 2010

vonnielsen
  • 169 Answers

SOURCE: HP Photosmart All-In-One C4200. My

How many times have you tried installing the software? If more than 3 times it's always better to for an L3_Uninstall First.
To do a Level 3 uninstall:
1. Insert Disc 2. Go to Computer(Vista, 7), Mt Computer (XP) 3. Right Click on the HP CD, Click Open or Explore 4. Look for Util folder and open it. 5. Look for CCC, open it. 6. Look for Uninstall_L3, Double CLick
Follow the on screen instructions.
The uninstall will prompt you to restart the computer once it's done.
7. When the computer restarts, try reinstalling the software and make sure you do it one by one.
In order for you to do that, On the installer when you get to the agreement page there will be f four links and then a check box initiating that you agree to the rems and conditions of HP. Before checking that box.
Make sure you've chosen what software to be installed first. To do that. On the fourth link. The one that says "Select which software to install." Click on it and the only software that you want to lieave checked is the required driver. If you cannot uncheck HP Updates. That's okay.
Then click back to go back to the previous agreement page. Go with the installation.
8. Go back to My Computer or Computer. 9. Double Click on the HP Software. 10. Install the following Softwares.

  • HP Imaging Device Functions
  • HP Solution Center
  • OCR IRIS Software
Try Scanning again. I hope you follow this and I Hope it Works. :)

Posted on Feb 03, 2011

6ya6ya
  • 2 Answers

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Hi,
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goodluck!

Posted on Jan 02, 2017

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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3192753&lc=en&cc=us&dlc=en&lang=en&cc=us

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if you have dial up your in for a long night,otherwise it should be fast.also make sure you look and install the scanner driver.good luck

Apr 14, 2009 | HP Photosmart C4280 Aio Printer

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Scanner says usb not connected


Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.
Having said that there are several things that can cause a problem between the printer and the software;
1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.
2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.
3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.
4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.
5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download (www.hp.com) and install the most recent full feature software and drivers for your operating system.
6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.

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hi
i had the exact same problem and i installed and un-installed
over and over again

and then it hit me !!!

why bother ??? , just download a 3rd party scanning software like "VueScan" or any other you find on google and it does the job !!
it's light, recognize the scanner (C4280) automatically and scan !!

cheers

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Hi all,

The error happens if your installation did not finish completely and you didnt have complete access and permission to the system(even though you are an administrator). Run the access denied tool by hp by clicking on the link http://tinyurl.com/5u2pg three times. uninstall the software and reinstall again. If this dosent work you will have to manually change the permissions in the registery.

hope this helps!
cheers

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