Question about HP Photosmart C4280 Aio Printer
Hi i was having a problem with my scanner not working. To solve it I would uninstall and then reinstall and it would work (for a short time) then inevitably I would get an error saying "usb not connected". However this time when I tried to reinstall i got an error box stating "fatal error during installation" with the heading of "G:\Setup\hpzwrp01.exe-m dpinstxml-l ENU-f". It gave me the details of the error in a box stating "Now launching=X:\hpzwrp01.exe-m dpinstxml-1 xxx-fx:\hpoins15.dat-validate no exit code=1603" the box had a heading of "error situation code 225058852". It automatically checked for a solution from HP but there was none and it told me to contact hpsupport. I did they were very helpful but unfortunately none of the things they told me to do corrected the situation. I was hoping I could get some help here. Oh and another thing, I don't know if this has anything to do with it but lately I have been getting weird internet explorer script errors when trying to access certain programs like some games and internet explorer itself. The error box has no information next to line, char, err, code, url. It just says that an error has occurred in the script on this page and do you wish to continue running scripts on this page yes/no. It won't do anything if I select yes or no then I have to manually go into task manager and end program. My printer was working fine while these errors were happening (except for scanner) but now it wont reinstall. I'm sorry this is so lengthy but I wanted you to have all the information that might be needed.
How many times have you tried installing the software? If more than 3 times it's always better to for an L3_Uninstall First.
To do a Level 3 uninstall:
1. Insert Disc 2. Go to Computer(Vista, 7), Mt Computer (XP) 3. Right Click on the HP CD, Click Open or Explore 4. Look for Util folder and open it. 5. Look for CCC, open it. 6. Look for Uninstall_L3, Double CLick
Follow the on screen instructions.
The uninstall will prompt you to restart the computer once it's done.
7. When the computer restarts, try reinstalling the software and make sure you do it one by one.
In order for you to do that, On the installer when you get to the agreement page there will be f four links and then a check box initiating that you agree to the rems and conditions of HP. Before checking that box.
Make sure you've chosen what software to be installed first. To do that. On the fourth link. The one that says "Select which software to install." Click on it and the only software that you want to lieave checked is the required driver. If you cannot uncheck HP Updates. That's okay.
Then click back to go back to the previous agreement page. Go with the installation.
8. Go back to My Computer or Computer. 9. Double Click on the HP Software. 10. Install the following Softwares.
Posted on Feb 03, 2011
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Posted on Jan 02, 2017
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