Try to check the sixe of your envelope..check on the properties if the size that you did selected is the correct size of paper the you wanted to print.try to unplug the powercable of your printer and do not press the power button just unplug it immediately.press the power button for 5 secs. and insert the power cable..try to print
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Set the envelope size in the printer properties paper size list to A5 (5.83 x 8.27) which is only .08 inches wider than the short side of an A9 envelope (5.75 inches). The paper size sensor on the HP6520 printer must not be sensitive enough to tell the difference. I can print A9 envelopes just fine using the A5 setting.
I tried all of the suggestions on here and nothing worked. My envelopes are 5x7.3. So, I finally just put in 5x7 and lo and behold, even though there truly was a paper mismatch this time since that was NOT the size of the envelopes, they printed. I did have to move the text boxes some to make them print correctly. So, I guess the solution for my printer is to actually mismatch the size of the paper/envelope so that you will NOT get the "paper mismatch" error message. Will it work on other size envelopes? I have no clue. This is the first time I've ever been able to print an envelope at all with this printer that I've had 2 or 3 years.
SPENT THREE HOURS DOING THE INSANE OVER AND OVER AGAIN. THEN I DECIDED TO TELL THE STAMPS.COM CONFIGURE THAT IT PRINTED A TRIANGE WHEN IF FACT THE PRINTER ERROR MESSAGE"Paper mismatch.” SHOWED UP ON THE HP MESAGE MONITOR.
I THEN CONTINUED THRU THE PROMPTS ON STAMPS.COM SOFTWARE AND CONFIRED THAT "ALL FOUR" ITEMS PRINTED ON THE ENVELOPE WHILE IN FACT IT DID NOT. THIS GET YOU THRU THE "CONFIGURE PRINTER" SETUP. THEN I SELECTED "PRINT PREVIEW" AND PRINT TEST ENVELOPE AND IT WORKED!! HOPE THIS HELPS. I HAVE NOW PRINTED 30 ENVELOPES,ALL OK.
There is a workaround for this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print.
The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11.
I hope this helps.
It sounds like you may have a size mismatch in the settings. Please refer to this link for information and the settings that you need to verify. You should be able to refer to the packaging for the envelope size to select.
If you look closely at the very front of the paper tray, just to the left of the sliding thing that keeps the paper from drifting out of the front, you will see a couple of illustrations showing how to position envelopes in the paper feeder. For regular letter-sized envelopes, or even greeting card envelopes, place them face down with the top of the envelope pointing to the left as you are facing the printer. The return address area should be away from you. Position the envelope all the way to the right side of the paper feeder, then gently slide the envelope all the way back until it is stops so that it is accessible by the paper feeder. Bear in mind that it will be flipped over when it comes out. To avoid wasting an envelope, do a trial print on a piece of paper to make sure you understand the positioning correctly. Good luck!