Question about HP Officejet 6310 All-In-One InkJet Printer

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Envelops won't print

I have a similar problem. I cannot print envelops for greeting cards. Says paper mismatch. How do I fix it?

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This is a definitive solution for such problems.
You have to select in printing options -> paper type -> OTHER

hp printer has the ability to detect the quality of the paper, and hp developped its own standards for envelops and cards I suppose to encourage users to buy their paper products.

Posted on Apr 05, 2009

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Try to check the sixe of your envelope..check on the properties if the size that you did selected is the correct size of paper the you wanted to print.try to unplug the powercable of your printer and do not press the power button just unplug it immediately.press the power button for 5 secs. and insert the power cable..try to print

send me feedback for further troubleshooting,.,.,.

Posted on Sep 01, 2008

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1 Answer

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1 Answer

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Hello,

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Hope this helps. Please rate this information.

Thanks

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1 Answer

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