Question about Philips 42PF9630A 42 in. Plasma Television
The only thing that works is the volume. this has happened before and we just reset it but the instructions to do that are really hard to find! theres 2 buttons that need to be pushed, but i cant remember which ones.
My Philips 42in. LCD/Plasma HDTV has picture loss and is only a little over a year old. We first noticed that the sound would go out but,when turning the cable reciever and tv off and on the sound would come back on so we figured it was the cable reciever. Now recently the picture has failed and you can hear the sound. The menu isn't even visible. I spoke with a customer service rep with Philips and they are not sure but say it could be the power assembly making the picture fail. Could this be some software or firmware that needs to be loaded or will I have to have the power assembly replaced?
There is a firmware that can be updated via usb from philips. This fw was used to correct the tv powering on with no picture randomly (they called it a maintence session) but it was a problem. The tv would power on on its own and do this..
But... This will not resolve your problem if the set doesnt work when normally powered on. I know this first hand as I dealt with philips under warranty on this exact same set not too long ago.
The problem is with the main control board and y sus board. If the set is not under warranty, good luck finding the parts as they are $$$$$.
They replaced mine as they couldnt find the boards needed, I waited a month and said enough was enough.
But there is no simple fix for this one. Combination of 2 problems.
Posted on Aug 12, 2008
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