The fax machine wont send a fax - Office Equipment & Supplies

There could be several reasons why your fax machine is unable to send long-distance faxes. Here are a few possible causes to consider:

1. Phone line issues: Long-distance faxes may require a stronger and more stable phone connection than local faxes. If there is interference or noise on the line, the fax machine may have difficulty communicating with the recipient's fax machine. You could try calling your phone company to check the line quality.
2. Fax settings: Check that your fax settings are correct, including the country code and area code. It's also possible that the recipient's fax machine has changed settings or is experiencing technical issues.
3. Busy phone lines: Long-distance fax transmissions may be affected by busy phone lines or heavy network traffic. You could try sending the fax at a different time, such as during off-peak hours.
4. Fax machine issues: Your fax machine may have a hardware or software issue that is preventing it from sending long-distance faxes. You could try resetting the machine to its default settings or contacting the manufacturer for assistance.

It's also worth noting that some businesses and organizations have implemented measures to prevent unsolicited faxes, such as blocking faxes from unknown or unapproved numbers. If you're still having trouble after checking the above factors, you could try contacting the recipient to ensure they are able to receive faxes from your number.

Be sure thephone line is in the "line" plug, not the "ext" plug on the back of the machine.

Might be silly question but is it setup to auto transmit and receive? And have you tried to operate it manually? + take out the inline filter fax machines operate on volume'db' to soft and it can't hear, to loud and it can distort sound.

Hi Fax machines are one of the oldest ways to send document information over a telephone line. Before e-mail became the most popular, and more efficient way to send documents, the fax machine was king. With time, fax machines have become sophisticated machines capable of many functions. No longer found only as a stand-alone machine, fax machines are included in copiers and printers. Faxing can even be done through computer software to a receiving fax machine or printer. So with such a complex machine there are several things that could go wrong. This article teaches you some basic troubleshooting steps.

Fax Quality
1. If the faxes you are receiving are too dark or light, or ruined by streaks and splotches, play around with the darkness and density settings on your machine. Send a few test faxes until the quality looks good on your end. If the faxes continue to come out poorly, the problem probably lies on the sender's end. If you are the sender, and your documents are coming out badly on the other end, try cleaning the sensors of your machine with a damp cloth.

I think the modem inside the machine is faulty.
It's better to have it checked by a qualified tech

If it is properly connected to the jack in the machine and the wall, and it won't send OR receive...then it's NOT a simple problem, because nothing else need be done for the machine to at least "send" a fax.

Check your fax speed settings, also, make sure you get a good clear dial tone on the line. Sometimes it wont send if it detects line noise.

Call the suspect number from a regular phone & listen for fax tones.

If someone says HELLO....HELLO!, it ain't a fax machine.

the 5610 will send & recive with comcast try to do the test from the unit itself. Try to send a test fax to HP 1-888-473-2963 it will send you a return fax

try sending to another machine and also from a different telephone line if possible.Also does this machine receive a fax.Noise on telephone line can cause such problems.