Question about 2wire HomePortal 1000HW DSL Modem and Network Router -1000-400210-000_LN_R (1000400210000LNR)

1 Answer

DSL connection I have DSL service through AT&T. For about 2 weeks I had connection on and off, I would be connected for a few minutes and suddenly the connection would drop. The last 2 weeks no connection at all. Speaking with the AT&T "techs" gets me no where, they just want to send someone out and charge me!!! I checked the phone line by connecting a phone and the line works ok. I took the CPU to a friends house and connected the computer to his DSL with no problem,which tells me the Ethernet card is OK. I'm thinking there is something wrong with the modem, both the Internet and Activity lights don't light up. I tried re-setting the modem, still not working. Is there any way to "repair" a modem to avoid purchasing a new one? Any other suggestions of what could be wrong? THANKS!!!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 33 Answers

Wow, that router is at least 4 years old. I have not seen a working 2wire 1000hw for about 2 years. I would purchase an aftermarket modem at best buy or off of ebay if you want to go cheap. I have worked for ATT for about 10 years. Hope this helps

Posted on May 20, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can not connect to the Internet. I have WiFi connection but can't do anything else


Plug your computer/laptop directly into router. Can you get to the Internet then?
If you CANNOT get to the internet when your computer is plugged into the router, reboot your router. If it doesn't have a power switch, unplug it. Leave it unplugged. Next, you need to figure out if you have another modem for DSL or Cable. If you do have another DSL or Cable modem, unplug that device to. After 5 minutes has elapsed for both devices being unpowered, plug in the DSL or Cable modem to the power source. Keep the router unplugged from power. After your DSL or Cable modem has powered up for 5 minutes, plug your router into the power source. Wait a few minutes. Reboot your computer/laptop. Try the wireless connection again.
If you CAN get to the internet when your computer is plugged into the router. Reboot your computer. Try to connect again. If you cannot connect after rebooting, make sure you are connecting to YOUR OWN wireless access point and not someone else's.
Do you have other computers/laptops/wifi devices that CAN/CANNOT connect to your wireless / access the Internet?

Jul 03, 2011 | Computers & Internet

2 Answers

All lights of the modem are on but there is no internet connection although I reset the modem, turned off everything and unplugged and waited for 6 minutes. Besides, I went to the 192......., put the dsl...


1. Call DSL provider verify service is active. They should be able to ping their DSL modem.
2. If good service, plug your pc directly into dsl modem. If youre able to connect, then the router is bad. Youll need a new one.
3. If I read this wrong, and its the dsl modem that is not connecting, AND the service says its working, then it maybe the dsl network port has failed. In which case report it to your service provider and they should replace the unit for you.
4. You can try to unplug and replug the network cables, all of them. Or try different ones. Its just possible you are getting a poor connection at the wire terminator.

May 24, 2011 | Computers & Internet

1 Answer

Hiee I am using netgear N300 jwnr2000 router. The router worked fine for few days it has suddenly stooped working.Any of my wierless devices are not able to detect my router since the wifi in been...


Unplug both your DSL/Cable Modem, and the Router from power. Wait 30 seconds. Plug in power to DSL/Cable Modem only, and wait for it to connect. then plug in power to Router, and wait for it to start up. Give it about 1 min. If the lights are still not on, you may need to reconfigure your router. If this does not work, connect your cable/DSL modem to your computer directly, and power cycle it again. Once it is online, check to see if you can get online, if you cannot, contact your internet service provider, as you have ruled out a problem with the router.

Dec 28, 2010 | NetGear WNR2000 Wireless Router

1 Answer

My linksys WRT150N router won't recieve internet signal from my dsl modem. The router sends out a signal to my lap top, but no internet connection can be made.


Try connecting your laptop directly to the dsl modem to make sure that it is working correctly.
If the dsl modem is working correctly then:
1. Turn off the power on the router and dsl modem.
2. After about 2 minutes, turn on the dsl modem.
3. Wait another 2 minutes, then turn on the router.

Occasionally you need to do this to get them back in synch. If this doesn't work you may need to use the software utility to reconfigure the router.

Dec 27, 2009 | Linksys Wireless-N WRT150N Router

1 Answer

Will not connect to internet completed all connection but cannot connect to internet


Router's have their usual way for them to work with your preferred Cable / DSL Internet Service Provider.

Cable Internet usually requires a MAC clone and power cycle to work properly while DSL Internet often required a username and password that came with your DSL povider.

If you want to configure your D-Link router then try accessing it Web Interface;

This instruction is for Cable modem installation however if you're using DSL modem then just change the WAN connection type to PPPoE and type your user name and password.

Step 1 Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing).

Step 2 Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes.

Step 3 Power cycle the cable modem and router:
  • Turn the cable modem off (first)
  • Turn the router off
  • Leave them off for 2 minutes**
  • Turn the cable modem on (first)
  • Wait until you get a solid cable light on the cable modem
  • Turn the router on
  • Wait 30 seconds
Step 4 Follow step 1 and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not have a public IP address under the WAN heading, click on DHCP Renew and then click Continue. It may take a few minutes to obtain an IP address.

Hope this helps!

Oct 15, 2009 | D-Link Computers & Internet

2 Answers

Verizon DSL Internet connection intermittant Westell 327


verizon dsl westell 7500 internet light goes off 2 to 3 times daily

Jul 11, 2009 | Westell Wirespeed VersaLink...

1 Answer

2 0f 4 ports do not work


It sounds as though the ports on the cable/dsl router as bad. There really isn't anything you can do. It just happens. The typical shelf life of those routers is about 3-4 years. You could go out and buy another one or if you just need more ports go out and buy a little 5 port switch and plug it into one of the working ports and your comptuers into the 5 port switch.

MO

Jul 12, 2008 | Linksys BEFSR41 Cable/DSL Router W/4 Port...

1 Answer

Ic help


Scenario 2 to 4: Scenario 2) The modem does not have an Ethernet port. The modem is a dial-up modem for traditional dial-up service. To use the Router, you need a cable/DSL modem and high-speed Internet connection.

Scenario 3) You cannot use the DSL service to connect manually to the Internet.
After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually.

Scenario 4) The DSL telephone line does not fit into the Router’s Internet port.
The Router does not replace your modem. You still need your DSL modem in order to use the Router. Connect the telephone line to the DSL modem, insert the setup CD into your computer, and then follow the on-screen instructions

Apr 19, 2008 | Linksys Wireless-G WRT54G Router

3 Answers

2701HG-B


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


Nov 01, 2007 | 2wire 2700HG-B Router (2700HGB)

2 Answers

Problem with belkin router


assuming you are connecting wirelessly; you may have to check that the router is allocating ip addresses automatically to your pc's. connect one of your pc's to the router via the RJ45 network cable that was supplied and not wirelessly and type 192.168.2.1 in your internet browser, this will take you into the routers setup menu. Look for a menu refering to 'DHCP' and make sure that this is enabled, then look for the channel number that the router is using (normally 6 or 11) and make a note as if you are still experiencing signal loss, you can get back into the router and change to any channel between these numbers incase you are getting appliances interfering with the signal, save and exit from the router menu. disconnect the cable then go to control panel, network connections and right click on the connection you are using whether it is wired or wireles and click on properties. Look for the line TCP/IP and again click on the line and select properties, then make sure automatically obtain ip address is selected, ok and close window. Restart the pc's and you should have a connection.

Jul 08, 2007 | Belkin (F6D3230-4) Router (F6D32304)

Not finding what you are looking for?
Computers & Internet Logo

113 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2259 Answers

noti13

Level 1 Expert

15 Answers

William Dehn
William Dehn

Level 3 Expert

318 Answers

Are you a 2wire Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...