Question about Garmin Nuvi 360 Bilingual GPS Navigator and Personal Travel Assistant GPS Receiver

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Touchscreen won't respond on my nuvi 360 gps

I had not used my nuvi 360 gps since last year .We are getting ready to go on a trip and when I opened it the screen would not resond.It stuck on the main page for a couple of minutes and then the update warning message came on and now its stuck on that.Any ideas what to do .I tried pushing the reset button on the bcak of the GPS but to no avail .??????

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  • plja Aug 20, 2008

    DIDN'T USE THE 360 FOR A WHILE ; UPDATED IT AND NOW TOUCH SCREEN WON'T WORK.

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Call customer service 1-800-800-1020

Posted on Sep 20, 2009

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1 Answer

No signal how do I fix it


You have not said what model garmin nuvi ?
The touchscreen on a Garmin nuvi GPS usually loses sensitivity or stops responding if it's lost calibration.
This usually happens after prolonged usage.
Touchscreen problems are also caused by dirt, smudges and improper care.
If your Garmin nuvi's screen isn't performing as expected, Garmin provides solutions and tips to not only improve the device's performance, but prevent premature wear and tear.
Calibrating the Screen

If the Garmin nuvi's touchscreen isn't working, you need to calibrate the screen.
Calibration resets and repositions the screen for optimal performance without deleting saved settings.
Before calibrating the screen, press and hold the "Power" button to turn off the device.
Pressing and holding the "Power" button again for about 30 seconds automatically displays the calibration screen.
Pressing the dot on the white screen calibrates the touchscreen automatically.

Updating Software.
If The Garmin nuvi's touchscreen is still unresponsive, updating the device's firmware to the latest version can solve operating system problems that lead to touchscreen problems.
Before updating the device's firmware, connect the GPS to the computer using the USB cable. When the computer detects the GPS, the "AutoPlay" menu appears on the screen.
Tapping the arrow on the menu automatically opens the "myGarmin Agent" download page.
From there, follow the prompts to update your Garmin nuvi's software quickly and safely.


Cleaning. In some cases, the Garmin nuvi's touchscreen won't respond to touch if the screen is dirty. Touchscreens are sensitive to dirt and smudges that decrease sensitivity.
If the screen is dirty, cleaning it with a soft, clean, lint-free cloth improves performance.
If the screen is severely dirty, using water, isopropyl alcohol or eyeglass cleaner removes tough stains.
To avoid damaging the screen, apply liquid to a cloth instead of directly to the touchscreen before cleaning it.

Tips.

Refer to your Garmin nuvi's maintenance and storage information found on the device's manual prevents premature wear and tear.
If the screen stopped working after prolonged exposure to extreme temperatures or water, the device's hardware is most likely damaged.
In such a case, you need to contact Garmin for additional troubleshooting and possible repairs.
Attempting to disassemble and repair the GPS yourself only increases the risk of damaging the unit even further.
also it could be a battery problem if the nuvi is not getting power ?

May 08, 2013 | GPS

1 Answer

My Garnin Nuvi 760 has stopped responding to touch screen. It starts and eventualy opens a map but nothing I touch on the screen will respond.


The problem is probably with touchscreen (a thin film on screen)
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You can try order a replacement touchscreen on ebay and replace it yourself
Tip: order a couple of them, they are cheap but extremely fragile

May 19, 2011 | Garmin Nuvi 760 Car GPS Receiver

1 Answer

Touch screen will not accept commands. nor respond to any other solutions


This is a coomon problem with this series. The style of touchscreen used fails after 2 years of operation. The touchscreen needs to be replaced with a style that does not have this issue. Please see this link for more info:

http://www.sharc.net/gps_LCD_repair.htm


- Jim

Feb 06, 2011 | Garmin Nuvi 660 GPS Receiver

1 Answer

Previosly I have done a reset to get the nuvi 666 touch screen responding again, but I don't recall the procedure can you assist>


You should not be having to constantly reset the Nuvi to make the touchscreen operational. The touchscreen is defective and needs to be replaced. I've replaced over a thousand 660 touchscreens and through my experience, a non-responsive touchscreen is caused by a defective touchscreen.

More information can be found here:

http://www.sharc.net/gps_LCD_repair.htm


- Jim

Jan 13, 2011 | Garmin Nuvi 660 GPS Receiver

1 Answer

My garmin nuvi 660 touch screen dosen't work


To calibrate the touchscreen on a nuvi 300 or 600 series:
  1. Power the unit On.
  2. From the Where to? / View map screen, touch Settings (wrench icon).
  3. Touch Display.
  4. Touch Recalibrate.
  5. A new screen will display that says Press Dot.
  6. Touch the center of the dot.
  7. Keep touching the center of the dot as it moves around the screen.
  8. When Calibration Complete appears on the screen, please touch OK.
The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
  1. Connect your nuvi to your computer with a compatible USB cable.
  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
  4. Locate and delete the GUPDATE.GCD file.1
  5. Safely disconnect your nuvi from your computer.
  6. Power the nuvi Off.
  7. Power the nuvi on by holding the power button.
  8. Continue holding the power button down for 1-2 minutes until the screen calibration option displays.
  9. Touch the center of the dot as it moves around the screen.
  10. When Calibration Complete appears on the screen, please touch OK.

The touchscreen will now be recalibrated and should respond properly.

Oct 24, 2010 | Garmin Nuvi 660 GPS Receiver

1 Answer

I have a garmin nuvi 660. the touch screen isn't working


To calibrate the touchscreen on a nuvi 300 or 600 series:
  1. Power the unit On.
  2. From the Where to? / View map screen, touch Settings (wrench icon).
  3. Touch Display.
  4. Touch Recalibrate.
  5. A new screen will display that says Press Dot.
  6. Touch the center of the dot.
  7. Keep touching the center of the dot as it moves around the screen.
  8. When Calibration Complete appears on the screen, please touch OK.
The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
  1. Connect your nuvi to your computer with a compatible USB cable.
  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
  4. Locate and delete the GUPDATE.GCD file.1
  5. Safely disconnect your nuvi from your computer.
  6. Power the nuvi Off.
  7. Power the nuvi on by holding the power button.
  8. Continue holding the power button down for 1-2 minutes until the screen calibration option displays.
  9. Touch the center of the dot as it moves around the screen.
  10. When Calibration Complete appears on the screen, please touch OK.

The touchscreen will now be recalibrated and should respond properly.

Oct 24, 2010 | Garmin nuvi 650 GPS Receiver

1 Answer

My 2 year old Garmin Nuvi 680's touch screen no longer responds. I have tried "re-booting" but that doesn't work. Is there anything else I could try?


there's not much you can do if the screen is not responding.
the solution is to replace the touchscreen preferably at a specialized center.

Aug 21, 2009 | Garmin Nuvi 680 GPS Receiver

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