Question about RCA DRC8335

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Did you get a replacement unit from the manufacturer

Did you ever receive your replacement unit from RCA and did you have to provide a receipt from when you purchased the unit? I cannot find any repair shops to fix it and have owned if for only 6 months. A tape got stuck in the machine which I had to remove and now it will not accept tapes either. I am debating on what I should do.

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I did send in our unit. I asked for a different model since others posted that they got replacements only to end up with the same problem again and sometimes again. We got the replacement yesterday and of course it is the very same model. It took two months and two days from the time they received our unit back. You might ask about getting a prepaid shipping label from RCA. I noticed after paying to send ours in that others were send the prepaid label. I requested to be reimbursed for the $26.00 in shipping but didn't get that either. I guess it is up to you about what to do, but I do feel you are due a replacement. They didn't ask for our receipt when I called...... Hope that helps.

Posted on Aug 15, 2008

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I have a RCA tablet bought at Wal Mart. I bought the replacement plan. I have a problem with the volume on it. They told me to contact RCA. Can you help me?


They are fobbing you off if they told you to come to Fixya. We are a community of people who just like helping people. We are not Walmart or RCA.

To be fair, you should be able to prove your purchase with them. Who provided the replacement plan? If it was Walmart, then it is their duty to replace or fix your unit. There may be small print that says something to the effect that they will cover replacement up to 12 months and after that, it is down to the manufacturer. Go back and ask to speak to the manager. Tell them you went to Fixya and this was the information you got :>)

Jul 07, 2015 | RCA DVD & Blu-Ray Players

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The player does play the dvd's and everything but the picture wont show up in my television. I already connected the RCA connectors into the television and the player but still no picture. Please Help.


Assuming you used the standard YELLOW-WHITE-RED RCA cable, between the unit and the TV, the colours of each of the plugs should match both the outputs on the rear of the unit and the respective inputs at the rear of the TV. The TV must also be on an AV input 'channel' to receive the connected unit. (for example, AV1 or VIDEO 1)

Try changing the RCA cables - just in case the ones you currently have are defective in some way.

Being a combo unit, there should be a DVD-VCR common output on the rear - using RCA cable, the YELLOW is video, the WHITE is left channel, the RED is right - these MUST match the input on the TV, and the TV AV input must be selected in order to view the pictures and audio from the unit. To enjoy both VCR and DVD, using the RCA connection, the common output on the rear of the combo unit is recommended.

Better quality video is possible using S-Video cable (available from electronics stores such as Radio Shack etc. but this does not provide audio; you would still require RCA RED-WHITE cable for that, and your TV may not have S-Video input). Your TV may have a TV/AV button on the front - select the correct AV 'channel' with that if necessary.

It makes sense to check everything twice before assuming anything is broken.

Jun 28, 2011 | RCA DRC8300N DVD Recorder/VCR

1 Answer

WHO IS THE MANUFACTURER? RCA.? SEARS?WHO? THANKS


Go Video manufactures there on unit. The vcr and dvd decks in the unit are made by others. You can contact GO Video. They have a web site.

Dec 26, 2010 | GoVideo Go Video DVD/VCR Combo

1 Answer

Hello?


Symptoms

The unit's remote control and front panel buttons act completely dead. The unit locks up after displaying "hello" on its front panel and refuses to do anything more. In other cases, the front panel display appears completely dead. In this instance, the unit will display "Interface error" or "Interface error! Turn off the power" on the television screen and do nothing more.

In all cases, if a DVD or VHS tape was inserted just prior to the failure, you won't be able to remove either from that point further. They'll remain stuck inside the unit until you've completed the repair contained in the guide below.

Critical information you need to know immediately

If you haven't done so already please unplug the unit's AC power cord and leave it that way until you're ready to begin the repair. Taking this action will guarantee no further extensive electronic or mechanical damage can occur.

Under no circumstances attempt to remove anything stuck inside the unit until the repair has been completed. Should you attempt to do so you'll almost certainly damage its ultra-delicate DVD and VCR mechanisms which are very expensive to replace!

Once the necessary electronic repair has been completed, you'll easily be able to remove them in the customary manner without any problem whatsoever, by simply pressing the EJECT or OPEN/CLOSE button.

Why your unit has recently failed

The cause of all the above symptoms are entirely due to an inherent manufacturing defect in the unit's internal power-supply board, all of which will ultimately fail due to one or more defective capacitors contained on it.

Known brands and models affected

Audiovox DVDVCP01
Durabrand DBDVR01
LG RC797T and RC897T
Memorex MVDR2100, MVDR2102, MVDR2102A, MVCD2102 and MVCD2102A
Panasonic DMR-ES15, DMR-ES30V, DMR-ES35V, DMR-EH55 and more
RCA DRC6200N, DRC6355N, DRC8030N, DRC8040, DRC8052N
RCA DRC8060N, DRC8295N, DRC8300, DRC8300N, DRC8310N
RCA DRC8312N, DRC8320N and DRC8335
...plus many others not yet identified - please contact me if your's isn't listed above

Completely restore the unit yourself in under 20 minutes for just a few dollars

This simple repair doesn't require any prior knowledge or experience with electronics, takes less than 20 minutes from start to finish and typically costs between $1.59 and $5.00 for the replacement parts obtained from your local Radio Shack. All that's involved is simply replacing one (or occasionally just a few more) defective capacitors on the unit's internal power-supply board which are most often running painfully hot to the touch.

The repair guide is provided to anyone who needs it simply upon request

Upon discovering the massive quantity of Chinese manufactured combo recorders having this inherent defect, in addition to the callous manner RCA Thomson and other manufacturers were leaving their loyal consumers out in the cold whose units had completely failed thru no fault of their own, it so enraged me I was compelled to fight back. That was just 3 short months ago and the day this Combo Recorder repair brief was born.

How do I obtain a copy?

Just send an email to my public address provided below. Please include your brand and model followed by "repair brief" in the SUBJECT line. For example, "RCA DRC8335 repair brief" and I'll send it using my private ISP address as soon as possible. Email your request to mikeadams110@yahoo.com

Why don't you just post the repair brief directly on Fixya?

Due to the dynamic nature of its content, the repair brief's constantly being updated on nearly a daily basis, as new information becomes known that wasn't previously. Unless the repair brief is kept at one centralized location, it becomes impractical to manage and keep up to date. Many of the DIY repair forums like Fixya don't even provide the author any way of updating their prior submissions.

Why are your posts often so long?

They're whatever length they appropriately need to be. Nobody likes having to read a long post until it happens to be the one supplying the ideal solution to their problem--in which case it's never long enough!

Can I really do this repair myself?

Over 1,000 combo owners just like you have successfully restored their units using this DIY repair guide during the past 90 days! Below is a tiny handful of the nearly 1,000 follow-up messages I've received to date. Ann's follow-up message is an excellent example demonstrating how new strategic information is provided by your direct feedback and why it's essential the repair brief's kept up to date.

December 27, 2008 received by email from Ann M.
Just like John H, my problem was also capacitor C226, but in my case overheating wasn't the give-away here. Instead, I noticed the bottom of the capacitor appeared melted a little and the top looked like it was slightly bulged. I removed the damaged capacitor and replaced it with a new one rated at 35 volts and now my DRC8335 is working perfectly again!

December 15, 2008 received by email from Mike J.
Mike. Just recently discovered the link to your repair brief posted on AnswerBag and wanted to let you know my previously dead DRC8320N combo recorder is now working perfectly again! Even though I'd never worked with electronics before, following your excellent instructions made the task easy. Bless you for having saved me a pile of money.

December 7, 2008 posted by TinyPeanut on AnswerBag
What Mike says works! My nephew went to Fry's Electronics store in California and got the part he suggested, in our case a 1,000µF 50 volt electrolytic capacitor as that's what they had on hand. He and my brother soldered it in and now my DRC8320N combo's working perfectly again! Thanks so much.

December 04, 2008 received by email from John H.
Mike. Thanks for providing this excellent DIY repair guide. My RCA DRC8335 is now performing perfectly again! In my case, the failure was caused entirely by capacitor C226 which I've just upgraded to 35 volts as advised, purchased from Radio Shack. Thanks again.

December 04, 2008 received by email from Glen
Dear Mike. Simply awesome, my DRC8320N combo's now fixed thanks to you! The only thing remaining I need to do is replace the VCR drive belt so its drawer will lock into place properly. Feel free to share my joy. Thanks again for all your help.

November 25, 2008 posted by Norstar448 on Fixya
I printed out Mike Adam's solution and phoned 2 electronic repair shops who refused to listen to how my machine could easily be repaired. The third said to bring in the info and my machine. He quickly located the part and replaced it and my machine is 100%. Thanks Mike!

November 14, 2008 received by email from Brandon
Mike. Since I last wrote, I've already taken my DRC8320N recorder apart, replaced capacitor #C232 and it's now working great! I repaired it myself without any electronics background or having done anything like this before. It really felt rewarding after putting things back together and plugging it in, to discover everything was working perfectly again.

Dec 28, 2008 | RCA DRC8335

1 Answer

2006 DIGITAL LABS PORT. DVD/CD PLAYER


Thanks for using FixYa.

The problem you're describing indicates the unit needs to be repaired or exchanged. There is nothing you'll be able to do to fix what's happening. If you've had the unit for less than a year and you have the receipt, contact the manufacturer to discover their warranty policy and procedure.


If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Oct 18, 2008 | Coby TFDVD5000 Portable DVD Player

1 Answer

Hi i just bought a dual xdvd710 second hand and nobody remebers the passcode is it possible 2 reset or deactivate this feature


Salutations chevyluva,

I hate to say your stuck between the proverbially rock and a hard place. Most mobile audio head units have the pass-code to deter theft, so there isn't really a way to deactivate it. The only other way to get the code would be to contact the manufacturer, but they may or may not provide it to you ....its that theft deterrent again.

Some manufacturers will actually provide the code with some type of proof of purchase, but again as this is a person to person sale, unless you were provided the original receipt.

We are back to that pesky theft deterrent.

Sorry we couldn't be of more help.
Jon
Go Ahead Use Us.

May 20, 2008 | DVD & Blu-Ray Players

3 Answers

Dvd Recorder+VCR Combo Model#DRC8320N


CALLED 1-866-775-0976..WAS ADVISED IF PURCHASED LESS THAN 1-YEAR AND HAVE RECEIPT..SEND MODEL DRC8320N..TO: VENTURER ELECTRONICS..203 EGGERT ROAD..BUFFALO, NEW YORK 14215.....FOR REPLACEMENT PRODUCT....ANDREW REP..STAED THAT RCA WAS BOUGHT OUT BY AUDIO BOX COMPANY....SENDING MINE..GOOD LUCK....FROM : AFM1PGE.COM...GOOD LUCK!

Sep 12, 2007 | RCA DRC8300N DVD Recorder/VCR

2 Answers

RCA dvd-vrc combo model DRC8320N


RCA MODEL DRC832ON..NEED REFERENCE # FROM SUPPORT TECH 1-866-775-0976 TO REPLACE PROCUCT..RAC SOLD TO AUDIO BOX..SEND DRC8320N TO: VENTURER ELECTRONICS, 203 EGGERT RD, BUFFALO, NY, 14215..WHEN YOU RECEIVE REF #..NEDD TO HAVE RECEIPT FOR PRODUCT LESS THAN 1 YR FOR WARRANTY TO BE EFFECTIVE

Jul 23, 2007 | RCA DRC8300N DVD Recorder/VCR

3 Answers

Mic don't work


I replaced this unit with another one I got on Ebay (different brand). Had the same problem! So I figured I was doing something wrong and I was. Eventually I disconnected the digital coax (which I was using for top quality) and just used regular A/V leads. Apparently digital coax can't take the Karaoke music AND the mic audio across to the receiver at the same time. Everything works now. Hope that helps you.

Feb 01, 2007 | RSQ NEO-E500 DVD Player

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