Faulty paper pick-up & tracks down the length of the paper
The brand new printer has a real struggle to pick up the paper. When it eventually does it, the paper comes out with 3 tracks down its length, about 1.6 cms wide. Using thinner quality paper (80gsm) improves this a bit but they're still there.
Re: Faulty paper pick-up & tracks down the length of the...
This problem is caused by a slippery paper pick-up roller. Because the paper slips, it "arrives" too late in the printer mechanism resulting in image shift or paper jam.
You can see this gray rubber roller by removing the paper tray and the imaging unit and turn the printer on his back. Sometimes it helps to "clean" the roller with some sandpaper (take care to remove all small particles!) and/or clean it with some liquid (white spirit, thinner etc.)
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Printer wont stop paper, if any page length mismatch,Select page length as any size, as well as while shooting the print command select page length as legal & try it. I feel that teflon not rotating properly, result paper jamming at bottom end. If any paper length faulty printer detects the length give message of mis match..Pl check carefully...
Set the page length at the printer's settings according to the real page length. If your paper is punched on it's sides, you can compute the real length knowing that the punches are 1/2 inch each other (or you can simply measure it). For more details, please specify the type of software you are using (ms-dos, windows, etc).
I had the same problem before and was able to track it down to the rubber coated wheel used to pull out paper sheets from the tray. Over time it gets covered with fine dust from the paper so much, it does not provide enough friction to pull out one sheet properly on the first turn. When it continues to the second revolution, it takes two sheets out of the tray. My works-got-me fix for this problem was to clean the wheel properly with a slightly damp (not soaking wet!) cloth. Best results come from gently wiping left to right, not in direction of the wheel's rotation. You will need to rinse the cloth a few times and repeat, the paper dust has a tendency to convert to a smeary goo if it gets wet, but will come off eventually. When the rubber wheel is clean, give it time to dry properly before use of the printer again. Try to use higher quality paper, with cheap paper the problem occurs more frequently.
You are having problems with the rollers. First, make sure you are using the appropriate paper for your printer. Then with a small piece of sandpaper, brillo pad, etc. Scrape it across the rollers gently. This will create a grip so the paper can be picked up. You will need to eventually need to replace the rollers.
I had this problem (among many others with my printer). I found that just cleaning the front roller with a damp paper towel fixed it. Wipe it carefully and let it dry before reloading the paper. The rubber on the roller seems to lose it's ability to pick up the paper if it sits unused for any length of time, so wiping it with warm water and drying it works. Good luck. Lynette
Is this a top feed - that is paper loaded on top at the back
bottom feed from a tray underneath?
Top feed take one sheet of paper and gently push it down whilst the printer is trying to grab it.
Tray feed - take tray out make sure no paper fragments are in the tracks and find a nail board and gently abrade the pick up rollers.