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Hi I tried to go on line last week to get Norton anti virus.I signed up and gave my credit card nbr.It would not install, i tried 3 or 4 times and it was not successful. Now I have received an e mail on my confirmation of my Norton and I did not get it. I only have 2 days left befor it runs out and I donnot want to pay fifty bucks for something i did not get tks Cherl

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  • 395 Answers

Can you download it and save the install file to disk?
Do you have XP or Vista?
What error or symptoms do you get?

p.s. Grisoft AVG is free and much better - get a refund and download that!
http://free.avg.com/ww.download?prd=afe

Posted on Aug 07, 2008

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Posted on Jan 02, 2017

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Computer indicates that it has a virus and to send a credit card number so it could be fixed. can i install norton


this is a common scam, do not send credit card details.Yes you can buy norton or any other security suite and remove the virus that way.

Aug 14, 2010 | HP Computers & Internet

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Do you have Norton Anti-Virus on your PC.


8 out of 10 computers have Norton Anti-Virus installed on their PC. Or you getting message to tell you to update your subscription? If so read on.

Have you notice that your PC is slowing down, or you getting blue screens, is your PC slow to boot, those your PC shutdown really slow. Are you getting pop-ups stating that your PC is infected. These are all symptoms of an out of date Norton Ant-Virus subscription. Even if you have have a current Norton Anti-Virus subscription you may still be infected.

OK, so here is how to fix your PC. First if you do not want to use Norton Anti-Virus anymore you need to remove it. You need to remove it from the control panel add/remove programs. You also need to get the Norton removal tool from Symantec, which makes Norton Anti-Virus. Watch my video from more details. Click here

So now your PC should be running better than before. Remember once Norton Anti-Virus is removed you need to scan it for viruses and then protect it. I recommend and personal use Avast, it is Free for home users and it simply works. Avast does not slow down your computer and it updates everyday with a visual and audio indicators. What more could you ask for. I use Malwarebyte's Anti-Mal ware on-line protection in conjunction with Avast for total protection. You can get that here. Try the free version first and it will get all those infections that Norton Anti-Virus failed to protect. Then upgrade to the Pro version if you need it. Here is the site http://www.malwarebytes.org/.

So now your PC is virus free and protected. What else can you do. I would get Ccleaner from www.ccleaner.com, this is also a free utility that I use. It removes all those temp files and other junk that is slowing down your PC. I do not recommend any registry programs. If you have any those on your PC. You need to remove them, they do not work.

The last thing you need to get is to de-frag your hard drive. I use this one. It is also Free so get it. Click here.

So now you are done and your PC should be a lot faster and better. However if you are still having issues you need to reload your whole operating system. Most people do not have the original CD so you will have to get a professional to do this. If you need help with that you can visit my site at www.adjustservices.com.

I hope this tip was helpful.
R. Walker Sr.



on May 26, 2010 | Computers & Internet

Tip

How to remove a virus/spyware infection off your PC


I remove viruses for a living and I wanted to share the ways that I remove and protect a PC from future infections.

I have learned that 95% of all computers have some form of anti-virus or anti-spyware preinstalled on the hard drive. 100% of the time it is trial subscription. Which means it will only last 30-60 days. If you do not renew your subscription your PC will eventually become infected.

Here is my plan of action.
1. Go to the control panel and chose software programs. This will show you what is installed. Look for Norton Anti-Virus or Live Update. Norton is the most common installed piece of software that I run into, so let's focus on Norton. If Norton Anti-Virus is not removed completely it will slow down your computer. It will cause your computer to become infected. It will cause blue screens. Believe me I know and I have cleaned hundreds of PCs'.
2. In order to completely remove Norton off your PC. You need click here. This will take you to the Norton uninstall utility page. Pick the version that you have and run it. Reboot your PC. Make sure Norton is removed by checking into the control panel and then go to program icon. This will bring up a list of programs that currently are installed on your PC. Make sure Norton or Live Update is not present. If it is highlight it and click on remove.
3. Now you need to download Malwarebytes, click here.
This is a FREE tool that will remove almost any infections that are out there and may be out there. I only use the FREE version and it has created a lot of business for me. Run it and make sure you update it. Then do a scan. A quick scan works most of the time. If any infections are found, just remove and reboot your PC. You should be virus free. If this does not work boot to safe mode and run Malwarebytes again. Your PC should be clean.
4. Now you need good Anti-Virus. I recommend Avast. Again the Free Home version works for me. If you really need the protection go for the Pro version. Click here for a Free home version of Avast. Install, register and reboot. Your PC is clean and you are now protected.

Check out my short video for more info. Click
Enjoy
R. Walker Sr.



on Mar 27, 2010 | Computers & Internet

1 Answer

Virus on pc. installed norton internet security.


Never before have I heard of a VIRUS installing ANTI-VIRUS software. I have had intermittent mouse problems before though. Thought it was a virus, as I interchanged with like 4 other (used) mouses (mice?) and there was no change. Found a fifth used mouse-a genuine Microsoft mouse (I was running Vista 64bit Home Premium) and installed it and my mouse problem disappeared ("installing new device"). I couldn't figure it out for the longest time, (still can't), I'm just glad it cleared up.
I run AVG FREE antivirus software and Ad-Aware anti-spyware (also FREE). I run both of those at least once a week, in addition to defragmenting once a week, haven't had a problem since.

Jun 06, 2010 | Gateway Essential 400 PC Desktop

7 Answers

Best virus/spyware protection


be careful when using symantec, it is a real resource hog! It does a good job, but is also expensive and costs annually to use. I use all the same items as GregL except i have had a lot of problems with SP3 :/ then again i normally install it on a working machine, and it messes somthing up. On a fresh install of windows XP it should do fine (SP3 that is)

Dec 23, 2008 | Dell Dimension 8400 PC Desktop

1 Answer

I HAVE RESTORED MY SYSTEM AND REQUIRE MY NORTON PROGRAM DOWNLOAD FOR REINSTALLATION.


If you purchased the anti-virus on a CD-Rom, you shouyl be able to re-install it and use the key that norton gave you when you signed up and verified your software provided you weren't using an evaluation copy. (should have written it down). If you downloaded it directly from them then you should be able to go back, download the anti-virus software again and re-verify it.

http://www.symantec.com/norton/support/index.jsp

Sep 13, 2008 | Computers & Internet

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | Computers & Internet

2 Answers

I have purchased the norton 360 on line but unable to secure the other 2 computers at home with this as it only down load on the one. Please advise. Thanks Grace


be sure that you purchased the anti virus software which you can use on authentic serial key into several PC..

It is possible that your Norton 360 only works in single workstation.

Kindly post back and I'm glad to hear more info from you..

Hope this give you initial help on the problem.

May 08, 2008 | Computers & Internet

2 Answers

After i install norton antivirus protection, my computer runs very slow .can you please help?


Hi,

That is usually the case. Norton eats up a lot of resources. If it is slowing the computer too much, either uninstall it, turn off real time protection or get more RAM for your PC.

May 07, 2008 | Computers & Internet

2 Answers

I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told...


Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Mar 20, 2008 | Computers & Internet

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