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Hi I tried to go on line last week to get Norton anti virus.I signed up and gave my credit card nbr.It would not install, i tried 3 or 4 times and it was not successful. Now I have received an e mail on my confirmation of my Norton and I did not get it. I only have 2 days left befor it runs out and I donnot want to pay fifty bucks for something i did not get tks Cherl

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Can you download it and save the install file to disk?
Do you have XP or Vista?
What error or symptoms do you get?

p.s. Grisoft AVG is free and much better - get a refund and download that!
http://free.avg.com/ww.download?prd=afe

Posted on Aug 07, 2008

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I want to cancel my norton


When you sign up for Norton, Symantec puts you in their 'Automatic Renewal service', every year they'll bill you to use their anti-virus product.

You should call customer support @ 1-800-745-6034 and ask for a refund if you no longer want to use the product.

If you want to continue using the product, but just disable the auto-renewal service:

1. Sign into you Norton Account :
https://account.norton.com/amsweb/default.do
2. Click Automatic Renewal
3. Click Off
4. You'll get a prompt, then click Confirm 'Turn Off''

Jan 06, 2013 | Computers & Internet

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Different types of Anti-virus software


<p>There are many different types companies, who create different anti-virus software. One of the most popular companies is Symantec Corporation. Symantec has its own products like Symantec Anti-virus, Symantec internet security, Symantec also have another anti-virus products called Norton. Symantec launched various versions of its products and till now, the latest version of Symantec Corporation is Norton Internet Security 2011. It's about 25 years before Norton antivirus came on the market. The name of the first Norton anti-virus was Norton Commander, released in the year 1986, served as a standard interface for DOS. This version of Norton was invented to protect DOS from malicious programs. Norton anti-virus can be listed as an oldest anti-virus program. The initial version of Norton commander was called vdos with a slandered interface for dos, for initial virus protection.<br /> <p> <br> <p>Compared to other anti-virus software, Norton provides in-built firewall software, e-mail scanner, anti-rootkit, and anti-spyware, anti-virus. Some newer options released like Sonar protection, file insight, threat insight, insight network etc. It is fast and compatible with vista like operating systems.<br> <p> <br> <p>Other popular companies are McAfee, which provides anti-virus, anti-spyware, firewall software like features and PC utilities, like QuickClean tool, defragmenter and file shredder, which lets you permanently delete sensitive files in a manner that they can't be recovered. Protection software is Kaspersky; it also provides anti-spyware, anti-virus and firewall software. One very unique feature of Kaspersky is the virtual keyboard; this small application lets you input sensitive information like credit card number, password in online without worrying about keyloggers or hackers.<br> <p> <br> <p>Many other anti-virus software have been uses, like ESENT Webrot, NOD32, QuickHeal, AVG, AVAST anti-virus etc. you can also download free versions of anti-virus from online. Whichever anti-virus you're using make sure one thing that you have to update it regularly to protect your computer.

on Mar 13, 2011 | Computers & Internet

2 Answers

I have trojan like which can affect my laptop hack password take out my credit card details.


Have you got an anti-virus program?
If you have did it remove this trojan virus?
If you have not an anti-virus program or the program cannot remove this trojan, then I recommend you format the hard drive and reinstall Windows, the laptop device drivers and your programs.
This is the only sure way to remove such a threat.
Although this is a drastic method, it is better to be sure you do not lose your money to crooks. After installing Windows, install a good quality anti-virus program and keep the virus definition files updated regularly.

Sep 18, 2010 | Computers & Internet

2 Answers

Computer indicates that it has a virus and to send a credit card number so it could be fixed. can i install norton


this is a common scam, do not send credit card details.Yes you can buy norton or any other security suite and remove the virus that way.

Aug 14, 2010 | HP Computers & Internet

1 Answer

Evil anti-virus or virus?


Boot the laptop to safe mode and perform system restore to the earlier point. I am sure this will resolve your issue. I suggest you to do not download and install 2 anti virus software in one computer that will messup the computer as well. Thank you

tec rahul

Apr 08, 2010 | Computers & Internet

1 Answer

I tryed to put Norton security on my new Toshiba Mar. 23 2010 Went through the hold thing even gave my credit card info.Got a e-mail Cogratulation me with all the correct info. I made a phone call later...


I could never recommend Norton. It's bloated, inefficient and tries to take control of your computer away from you.

Save yourself some frustration and try something else.

Windows' built-in firewall isn't bad--especially in Windows 7. Comodo firewall with antivirus--free version-- is efficient, but needs a lot of manual permissions.

I've been using Aviva anti-virus--free version--for years and am quite happy with it.

Round things off with Spybot.

You can have these programs up and running in no time, without cost.

You can remove the awful Norton things in Control panel> add/remove programs.

Good Luck!

Mar 30, 2010 | Computers & Internet

1 Answer

Laptop infected with worm.


Nortons sucks. you should try an anti-virus scan with Malwarebytes, then you should install Avast as your resident protection. 

Be sure, when uninstalling Nortons, to use the uninstallation tool found on the nortons site. if you use the regular windows uninstaller, it will not remove all of it, and it will slow your computer down.

Dec 28, 2009 | HP Compaq Presario v3000z Notebook

1 Answer

I HAVE RESTORED MY SYSTEM AND REQUIRE MY NORTON PROGRAM DOWNLOAD FOR REINSTALLATION.


If you purchased the anti-virus on a CD-Rom, you shouyl be able to re-install it and use the key that norton gave you when you signed up and verified your software provided you weren't using an evaluation copy. (should have written it down). If you downloaded it directly from them then you should be able to go back, download the anti-virus software again and re-verify it.

http://www.symantec.com/norton/support/index.jsp

Sep 13, 2008 | Computers & Internet

2 Answers

I have purchased the norton 360 on line but unable to secure the other 2 computers at home with this as it only down load on the one. Please advise. Thanks Grace


be sure that you purchased the anti virus software which you can use on authentic serial key into several PC..

It is possible that your Norton 360 only works in single workstation.

Kindly post back and I'm glad to hear more info from you..

Hope this give you initial help on the problem.

May 08, 2008 | Computers & Internet

2 Answers

I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told...


Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Mar 20, 2008 | Computers & Internet

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