Question about Kenmore 91112 / 91114 / 91117 Electric Kitchen Range
I'm in a new (to me) house with a Kenmore 911.9358810 electric range. It's a Roper manufacturer with GE parts, from what I have read. When I push "clean" in the control panel, the display flashes "door" but there is no sound that the door lock/latch is moving. The display will continue to flash until I hit "cancel". There is a part called a self-cleaning switch, and there's also a self-cleaning assembly that one can purchase. I have not looked further yet, but would be interested in how one would troubleshoot this problem. It's definitely old(er) technology. Dan
It appears your timer/main controller/CCU CLOCK has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 25, 2010
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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" Wish I had read this first. I never would have used the self cleaning option. Thanks for the info!!
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