I have a Samsung Ace SPH-i325 of Sprint networks. It had Windows Mobile 6.0 . To enable GPS functionality of this phone Sprint has released an update, which updates the mobile to Windows 6.1 with GPS. I downloaded the firmware update from "https://www.samsungmobileusa.com/i325/upgrade/" (without quotes). But the update process got stuck half way due to some reason. Then I tried switching on my phone, but it only displays a splash screen with Samsung and www.samsungmobile.com. I tried to hard reset this phone, but there to it gets stuck with the same screen telling me it is in "Clean Boot" mode. Even after an hour it's still stuck in the same screen. Can anyone give me the link to download this phone's firmware / flash files with the steps and procedures so that it's up and running again. Help will be much appreciated.

Anonymous Apr 13, 2011

Sorry. I live in India. It's not possible to go to an Sprint Store.

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Anonymous

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Posted on Apr 13, 2011

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Http://shop2.sprint.com/en/services/service_repair/index.shtml This link may helpful. I also think Sprint still has walk in service centers that would be able to do a hands on repair or software fix.

Anonymous Apr 13, 2011

You might try customer care. Sorry, I had no way of knowing you were not in USA. I am baffled that Sprint offers so little support outside our country. As a customer and rate payer, you have the right to call Sprint and refuse to pay any call charges until they can give you some other way to replace or repair your handset.
Anonymous Apr 14, 2011

Thanks for trying to help :-) Thanks for trying to help :-)

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I need rest my samsung sprint i325

You may try default phone and security code to remove restrictions.
ur defalt phones codes is 12345 or 00000 u can use it
Default 4 Digit user code: 1234 or 0000
Default 6 Digit Security code: 123456 or 000000

Type *#06# at the mobile screen to know IMEI no of your mobile.
send the IMEI no to me and i will reply you with unlocking code.
IF Problem not Solved So
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Jan 24, 2010 • Samsung Ace SPH-i325

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Need user manual for the samsung sph i325 phone

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just call up sprint and say you want to try to reprogram your phone and reset the network on it to see if that will help with internet speeds, they will think your stupid but they will definetly re re-program your phone. Off the top of my head i dont remember the msl for the ace but if that phone isnt a recondition model, (check by hitting ##RTN# or ##786#) if so the MSID and MDN will be your phone number

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Sep 17, 2009 • Samsung Ace SPH-i325

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