Question about HP OfficeJet G85 All-In-One InkJet Printer

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Faxes My all in one recieves faxes but is not sending them

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  • mousienm Aug 12, 2008

    my fax receives but does not send

  • rico_stephen Aug 13, 2008

    When tying to send fax...phone rings but does not connect.

    When someone else send me a fax it rings, but does not make the connection.

  • caburbank Oct 27, 2008

    I can receive faxes

    but cannot send them

    I reads no answer

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  • 81 Answers

You guys need a new fax modem. Very easy to install. We have them for $25.

Inkworks
866-381-0541

Posted on Nov 06, 2008

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Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.

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To activate it you should install the fax program. this will require that you register your fax adress.
this is a requirement of utilizing the system of sending and recieving Fax.
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Error Codes: 332, 333, 334, 335, 336, 337, 338 ECM, 339 ECM, 340 ECM, 341 ECM, 342 ECM, 343 Definition

The remote fax machine might be defective.

Solutions
  • Try to verify this by sending the same fax to other fax machines. If these transmissions are successful, then notify the user of the remote machine to make them aware of the issue.
  • If the fax fails when sending to other machines, turn it off for 10 seconds, turn back on, and then try sending again.
Error Code: 334
Definition

The remote fax machine might be defective.

Solutions

  • Try to verify this by sending the same fax to other fax machines. If these transmissions are successful, then notify the user of the remote machine to make them aware of the issue.
  • If the fax fails when sending to other machines, turn it off for 10 seconds, turn back on, and then try sending again.

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Fail to send and recieve


Well it was fixed after I called our telephonecompany.
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I live in Saskatchewan Canada and can send Faxes to British Columbia, but I cannot recieve from there.


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