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Posted on Aug 07, 2008
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I have a 2 year old Maytag Neptune gas dryer. I leaned up against the rotary selection knob for about 20 seconds to get to something behind the dryer. The dryer has not worked since. Turning the knob no longer changes the settings. The LED is stuck on regular but the dryer will not turn on. HELP! Joe Burns Pittsburgh, PA

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  • Posted on Aug 07, 2008
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It is better to check that area, and find some stuck part that possibly happen when you lean the unit.

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HI,

If your dryer doesn't work at all, it could be because of problems with:


Power from the house Check to see whether there's power getting to the dryer. Is it plugged in? If you plug something else into the outlet, does it work? If not, check for a blown fuse or tripped circuit breaker.

Door switch If the door switch or the door-switch actuator is defective, the dryer won't work and you need to replace the failed component. The switch is inside the dryer main housing near the door frame. Sometimes you need to raise or open the top or front of the dryer to reach the switch.

Thermal fuse On many dryers, there's a thermal fuse (a heat-sensitive fuse that blows if the dryer overheats) mounted to the exhaust duct inside the back cover panel. The fuse is about an inch long. It's usually embedded in black resin and mounted in a white plastic housing.

If the fuse has blown, it has no continuity. When this happens, your dryer either just stops heating, or it doesn't work at all. Be sure to inspect the venting/heating system before replacing the fuse to put the dryer back into operation. (You can't re-set this type of fuse.)

Wiring Often the main wiring connection from the house, at the dryer, burns and the connection breaks. In this has happened to your dryer, you need to replace the power cord and the terminal block inside the dryer to which the wire is attached.

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Does your dryer have a child lock option?
if so, search the manual on how to remove the lock.

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  • Master 1,894 Answers
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If the power is there, you will want to check the door switch, thermal fuse, thermostats, and start switch to see if one of these is faulty. Make sure that the control settings are appropriate, and that any buttons are fully depressed. Make sure that the start button has been fully pushed down or turned far enough to activate the dryer.
The door or lid switch performs two main functions. When the dryer door is open, it keeps the dryer from starting, and turns on the light. If the door switch is faulty, your dryer won't work, and you'll need to replace the switch. The door switch is located inside of your dryer's main housing right by the door frame. You'll probably need to access this switch through the top or front of your dryer.
There may also be a problem with the start switch. Test and replace if it is faulty.
Many dryers use what's called a thermal fuse. This is often mounted within the exhaust duct in the back panel. This fuse is about an inch long, and is usually found within a white plastic housing. Your dryer will not operate if this fuse is defective. You can test this fuse, and if faulty, replace it.
Most fuses have a thin wire that conducts electricity. When fuses blow, it means the wire is broken, they have no continuity and no power will flow through it. When this happens to the thermal fuse, your dryer either doesn't work at all, or it stops heating. Give your vent and heating system a visual check before you replace this fuse.
You will also want to test each thermostat to determine if any one is faulty. A bad thermostat may prevent your dryer from working at all.

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