I have p3005n hp laserjet printer.now its showing error code 13.01.00 jam in tray 2 but its also not printing from tray 1. clear jam and then press tick mark

Frank Zhang

• 191 Answers
• Posted on May 13, 2009

SOURCE: How to replace a pickup roller in Tray 2, HP LaserJet P3005n

please reference here:
https://www.laserpros.com/hp_P3005_tray_2_pickup_assembly.asp
hope you fix it well

SOURCE: Getting the error on my HP 4345mfp - TOP OUTPUT

my experience says jamming in duplex area using card stock. this may occur if default is duplexing. set default to single side and / or try same job using plain a4 80gm2

Mark Schmit

• 1915 Answers
• Posted on May 08, 2011

SOURCE: how to make default tray

HP printers will default to the highest numbered tray that contains plain letter paper. So on a standard 3005 Tray 2 is the default unless you have the paper type set for something other than plain letter. If you have an additional tray, then Tray 3 would become the default tray if it is set to plain paper. In this case, you would set tray 3 to either bond or letterhead so that the printer would only grab from that tray if you request either tray 3 be used or create a job that calls for that type of paper.

If this does not sort it out, post back again with a complete description of the printer including number of trays, what is loaded in the trays and how they are set for both paper size and paper type. This information can be found by printing a configuration page. This is done by pressing the arrow key on the control panel until display reads information, press checkmark (green button) then use down arrow until Configuration page is displayed and then press checkmark again. Page will print that shows all the settings for the printer.