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I have HP Office Jet V40. I changed ink cartridges. When I put the printer on, there was a message in the window, "Clear carriage jam, and then press Enter." I opened the door and had a good look, there was no obvious jam. It makes a little noise but the cartridges cattiage does not move to the right end. How to put it right? Please advise

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  • ravidattpuri Aug 07, 2008

    Dear Dilipbagdi



    Kindly advise a solution to put my computer right. Thanks.



    Look forward to hearing from you.



    Ravi Datt Puri

  • ravidattpuri Aug 08, 2008

    Thanks for your comments which could have been put in a pleasant way.



    I agree that I am not a technician.



    I will get the printer set right.



    Ravi Datt Puri

    MSc(Engg.) PhD CEng MICE

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  • 398 Answers

Open the lid and uplug the power cord, then reach in there and give the whole carriage a little boost one way and the other, my photosmart 8450 does this once in a while and once I move it a little and plug it back in, it goes where it should be.

Posted on Aug 07, 2008

  • bill  willis
    bill willis Aug 07, 2008

    I don't understand what you mean about your computer, you listed above that your carriage did not got to the right where it belongs, this means that it is stuck, I gave you one possibility to free it up, your computer is just telling you that your ink carriage is in the wrong place, and it will continue to say this till you get your ink carriage in the right place. It is obvious that it is impossible to help some folks.

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