IP100 wont print blue in pictures even after deep cleaning has been done. I have inserted different cartridges and problem persists

Welcome to FixYa!

Here are my suggestions:

Confirm that the Ink Tank is installed properly.
If the ink tanks are not loaked into place, the will not be supplied to the print head.
Remove tape from the
The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.
Confirm there is no orange tape across the top of the ink tank.




Try to use other Black Ink Cartridge. The cartridge might be defective.

I hope this helps.
Thank you for using FixYa.
Keep me posted.
Jas247

Hi

You should try to use a different cartridge to see if it is the cartridge or the printer itself.

Also, make sure that all of the colors are coming out of the cartridge. You can touch a moistened kleenex to the head to check this.

you should also try a deep clean.

1. Right-click the printer icon, and then select 'Properties'.

2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.



3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.





4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)


Please let me know how all of this goes and we can try further things if this is still a problem.

Thanks

This is problem may be one of the cartridges is dry or there is low level of ink .you did all the possibilities check only thing is pending the you can replace the cartridge and see the result.

Have a nice day and do not forget to rate please...!

For that problem kindly try doing the ff:

* Re-seat the inks both color and black then try printing
* Re-seat the Printhead of the printer then print again
* if problem still persist call 1800 421 6699 and the technical rep will replace the printhead

Hope this will help

Thanks
Byron

Here are the steps.

1.Please verify that the ink cartridges are intact and securely inserted into the printhead.

a.Lift the printer access door, then remove the ink cartridges from the printhead

b.Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.

c.Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.

2.Clean the printhead.

a.Press the Menu button of the printer.

b.Use the down arrow key and go to Clean Printhead.

c.Press OK button then select Deep Clean.

3.Print Demo Page.

a.Press the Menu button of the printer.

b.Use the down arrow key and select Print Demo Sheet.

c.Press Ok button.


If issue persists,the printhead on your printer require replacement. Call 1.800.421.6699

Thanks.

Regards,

Neerak21

Are the ink cartridges refilled or compatible? They may be defective.
Are they installed correctly (not in the wrong slots)?
** Note that even if they are replaced it will take SEVERAL pages before the quality returns

as i can suggest you that it can be the problem of head clogged internally where you insert your black cartridge .and the other main cause is while you give a head cleaning command to get the cartridge cleaned it sucks or pulls  the ink from the cartridge in such a huge quantity that 3-4 cleanings make the cartridge totally empty .due to this the ink gets very low and the printouts come with streaks.many a times setting the print mode in best makes the copy perfect.but the printing gets too slow in that best mode.

Hi if the problem persists after deep cleaning the print head maybe Is defective. Search in youtube a tutorial to perform a different deep clean to the print head

I have a similar problem - i can print all colours apart from red.
I've tried cleaning, deep-cleaning, and even bottom plate cleaning but of none if this improves anything.

Tried cleaning the print heads and nozzles with cotton buds, but this dont do anything. Even tried re-seating the cartridges but this does nothing either

Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"