I have an HP6110 printer and a part of the carriage assembly needs replacing. I believe it is called the Carriage PCA (C6487-80006). It is the flexible circuit that contacts the leads on the cartridges and runs to the small PC board in the carriage assembly. It also runs from the small side sensor to the PC board.
When I was trying to service the carraige assembly I was working on this flexible circuit and the unit went into "sleep" mode and ripped off the part of the circuit that goes to the side sensor. Do you sell this part or know where I can get it?
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Service station Motor not working or not rotating Take out carriage assembly from serve station area.(Power on printer wait till service station un lock carriage, switch off main power, take out carriage assembly from service station. If service station not releasing the carriage assembly, my sincere advise "call for service personnel") Remove right cover,check service station motor connector,connectivity cables,if no damage found,remove service station, check any paper particles jammed inside?any obstructions?any gear damage?.. shoot the problem, other wise replace service station.. This activity is advisable for the service personnel only.
Unplug the power cord of the printer and open the cover to reveal the carriage assembly.
Squeeze the two levers beneath the paper tray together to remove the tray.
Slide the carriage assembly from the left side of the printer to the middle where you have easy access to it. If the carriage assembly will not slide, Push down the large black bar located directly above the rollers and then release it so that it springs back up. Now attempt to slide the carriage assembly to the right again. If it still does not slide, Locate the flat black component found directly below the rollers in the tray compartment. It should be lying flat, parallel with the base of the printer. If it is pointing upward, push it down.
Slide the carriage assembly over to the right once all of the above parts are in their correct positions
Lift the actuator arm, which is directly above the white and/or gray gear assembly at the left side of the printer. The actuator arm is thin strip of black plastic that is approximately 1 3/4 inches long and 1/3 inch wide. Lifting it and releasing it should restore it to its proper position.
Put the paper tray back in the printer. With the cover of the printer still open, plug in the power cord and turn on the printer.
Press and hold "Resume," then close the cover of the printer.
i'm sorry to be the bearer of bad news but it sounds like your carriage assembly is bad. the slot that holds the magenta cartridge is defective.have the carriage assembly and trailing cables replaced. this should resolve your problem. these parts are becoming harder to find because of the age of the printer. carriage assembly part number is C6074-69388. trailing cable is C6074-60418 making the assumption this is a 36" plotter. also you can try cleaning the contacts on the carriage assembly. good luck!
Make sure that the scanner is level and not twisted as this will put unnecessary strain on the scanner frame and pulleys. If your system has springs on the pulley cables then this may be the cause of the problem as they may be worn out or chafing or rusted and need replacing.
Also make sure that the guide rails are not obstructed and brush them out and clean thoroughly and if necessary carefully apply some silicone grease to them.
Also check that the carriage assembly is not bent or twisted which will put unnecessary strain on the drive mechanism and pulleys.
Also check that the pulleys are not bent or the pulley mounts are not bent.
Contact Canon support by E-mail.
Solution: Ordering parts for your product
Ordering Replacement PartsCanon does not sell internal replacement parts on-line. Parts are available exclusively by calling the Canon customer support center (the contact information is listed below). However genuine Canon supplies and accessories are available for purchase on-line at the Canon eStore. Before calling Canon, please check the Canon eStore to ensure that the item you need is not an accessory that is available in our on-line store. To order an internal replacement part, please call 1-800-828-4040. The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. For your information, below are examples of what constitutes an internal part Vs. a supply / accessory: Examples of Parts:
Usually when the printer displays a carriage jam error the carriage assembly is jamming along the carrige path.
There may be something in the carriage path or the carriage shaft may need lubricating.
Check the area where the carriage is has stoped. There might be an obstruction visible.
very carefully, if you can find a belt replacement. i would be surprized if you can find the part. this printer has been out of production for quite some time. remove the left cover, remove the right cover, (you need torx drivers #'s 8,9,10,15,20,25) on the left side, remove the encoder strip, lock the belt tensioner, remove the screws to remove the belt tensioner, remove the carriage assembly, don't forget to remove the trailing cables, make sure you replace the belt exactly the way it came off the carriage assembly and reverse the process to put it all back together. if you can find a certified repair person who can find the parts and has the tools, that might be the way to go. this repair should cost $300-400. if the repair person knows what they are doing. hope this helps.