I have an HP6110 printer and a part of the carriage assembly needs replacing. I believe it is called the Carriage PCA (C6487-80006). It is the flexible circuit that contacts the leads on the cartridges and runs to the small PC board in the carriage assembly. It also runs from the small side sensor to the PC board.
When I was trying to service the carraige assembly I was working on this flexible circuit and the unit went into "sleep" mode and ripped off the part of the circuit that goes to the side sensor. Do you sell this part or know where I can get it?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Service station Motor not working or not rotating Take out carriage assembly from serve station area.(Power on printer wait till service station un lock carriage, switch off main power, take out carriage assembly from service station. If service station not releasing the carriage assembly, my sincere advise "call for service personnel") Remove right cover,check service station motor connector,connectivity cables,if no damage found,remove service station, check any paper particles jammed inside?any obstructions?any gear damage?.. shoot the problem, other wise replace service station.. This activity is advisable for the service personnel only.
Unplug the power cord of the printer and open the cover to reveal the carriage assembly.
Squeeze the two levers beneath the paper tray together to remove the tray.
Slide the carriage assembly from the left side of the printer to the middle where you have easy access to it. If the carriage assembly will not slide, Push down the large black bar located directly above the rollers and then release it so that it springs back up. Now attempt to slide the carriage assembly to the right again. If it still does not slide, Locate the flat black component found directly below the rollers in the tray compartment. It should be lying flat, parallel with the base of the printer. If it is pointing upward, push it down.
Slide the carriage assembly over to the right once all of the above parts are in their correct positions
Lift the actuator arm, which is directly above the white and/or gray gear assembly at the left side of the printer. The actuator arm is thin strip of black plastic that is approximately 1 3/4 inches long and 1/3 inch wide. Lifting it and releasing it should restore it to its proper position.
Put the paper tray back in the printer. With the cover of the printer still open, plug in the power cord and turn on the printer.
Press and hold "Resume," then close the cover of the printer.
i'm sorry to be the bearer of bad news but it sounds like your carriage assembly is bad. the slot that holds the magenta cartridge is defective.have the carriage assembly and trailing cables replaced. this should resolve your problem. these parts are becoming harder to find because of the age of the printer. carriage assembly part number is C6074-69388. trailing cable is C6074-60418 making the assumption this is a 36" plotter. also you can try cleaning the contacts on the carriage assembly. good luck!
Make sure that the scanner is level and not twisted as this will put unnecessary strain on the scanner frame and pulleys. If your system has springs on the pulley cables then this may be the cause of the problem as they may be worn out or chafing or rusted and need replacing.
Also make sure that the guide rails are not obstructed and brush them out and clean thoroughly and if necessary carefully apply some silicone grease to them.
Also check that the carriage assembly is not bent or twisted which will put unnecessary strain on the drive mechanism and pulleys.
Also check that the pulleys are not bent or the pulley mounts are not bent.
System Error: 86:01
Corrective Action: If this error code appeared but was NOT caused by a paper jam, then
try the following:
Too much friction in the Slider Rod. Enter the Printer Information
utility (→ Page 4-26) and check the Scan-Axis usage. If the
percentage is close to 100%, then lubricate the Slider Rod.
The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly → Page 8-52.
Perform the Carriage Movement test → Page 4-8. Okay this is the error code direct from the service manual. if lubricating the slider rod does not resolve this issue then you have other problems. more than likely the carriage belt is in need of replacement. check inside of printer for debris. check under the carriage assembly. see if you are able to move the carriage assembly smoothly from side to side. hope this helps.
Contact Canon support by E-mail.
Solution: Ordering parts for your product
Ordering Replacement PartsCanon does not sell internal replacement parts on-line. Parts are available exclusively by calling the Canon customer support center (the contact information is listed below). However genuine Canon supplies and accessories are available for purchase on-line at the Canon eStore. Before calling Canon, please check the Canon eStore to ensure that the item you need is not an accessory that is available in our on-line store. To order an internal replacement part, please call 1-800-828-4040. The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. For your information, below are examples of what constitutes an internal part Vs. a supply / accessory: Examples of Parts:
Usually when the printer displays a carriage jam error the carriage assembly is jamming along the carrige path.
There may be something in the carriage path or the carriage shaft may need lubricating.
Check the area where the carriage is has stoped. There might be an obstruction visible.
very carefully, if you can find a belt replacement. i would be surprized if you can find the part. this printer has been out of production for quite some time. remove the left cover, remove the right cover, (you need torx drivers #'s 8,9,10,15,20,25) on the left side, remove the encoder strip, lock the belt tensioner, remove the screws to remove the belt tensioner, remove the carriage assembly, don't forget to remove the trailing cables, make sure you replace the belt exactly the way it came off the carriage assembly and reverse the process to put it all back together. if you can find a certified repair person who can find the parts and has the tools, that might be the way to go. this repair should cost $300-400. if the repair person knows what they are doing. hope this helps.