Display shows "Supply Expired, press Enter to continue, printing stopped, replace black ink cartridge" (did with new #14), "pressed Enter", display "replace color ink cartridge, press Enter to continue" (did with new #14) display "printing" on top line, "press cancel to cancel job" but nothing every prints.
Reset back to factory defaults; (7) Status & Maintenance checked Ink Level (Black 88% - Color 86%) Selected "Clean Printhead; aligh print heads, etc. Each selection resulted in same error message "Supply Expired, ...."
Have cleaned printer heads (copper) with soft cloth, uninstalled and reintalled, etc. Any help would be appreciated.
HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello there: This problem is usually due to a print head that needs to be replaced I have provided the information that you will need ok best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
Low ink levels
Ink cartridge approaching expiration date
Never remove an ink cartridge and a printhead at the same time.
Use the table below to identify the correct ink cartridge part number:
Ink cartridgePart number
HP 14 black print cartridge
HP 14 tri-color print cartridge
Use the table below to identify the correct printhead part number:
HP 14 black printhead
HP 14 cyan printhead
HP 14 magenta printhead
HP 14 yellow printhead
Replacing the ink cartridges
Follow the instructions below to replace the ink cartridges:
Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place.
Figure 1: Opening the access door
The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot.
Figure 2: Removing the ink cartridge
Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape.
Figure 3: Removing the tape
With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval.
Figure 4: Inserting the new cartridge
Close the print carriage access door.
If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads
Use the table below to identify the parts:
Most likely your new cartridge has a damaged head. The tiny bit of electronics could have a fault, and therefore not be read properly by the printer. Try taking the cartridge out and cleaning the head with rubbing alcohol - both on the cartridge and the printer - then put it back in.
If that doesn't work, try a different cartridge.
# Hold the cartridge upside down, with the
bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the
cartridge on the bottom (where the ink comes out). Wipe the printhead
horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure
the ink is flowing. # Next, look inside the printer and locate the
carrier that holds ink cartridges. Caution: Make sure the cartridges are not
installed at this point.
1. Look for a shiny piece of metal underneath the
contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and
wipe along the bottom of the shiny metal piece. Note: You may need more than
# Reinstall the cartridges, making sure you snap
them correctly into the printer.
The reason why the printer says supply expired because the ink cartridge has its own warranty. When the warranty of the ink cartridge has expired then you will get that message. Eventhough you refill it. You need to replace the ink cartridge itself.
HP 7110 Printer
The problem with the printer is it does not work, there are flashing lights and the message it gives you is to turn the power on and turn it back on. Needless to say when I reboot the system and unplug the printer and plug it back up, I get the same message, does anyone have any solutions to this problem????
So many models. Does this model have printheads under the ink carts? If so, remove the print head and clean the jets with a damp Bounty paper towel. Fold the towel up a few times and blot the head into it a few times to clean out the dries ink.