Question about Copystar CS-2030 Copier

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Copy problems Our copier is printing a black line through all pages we copy. What could be causing this?

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1-if you make a copy on the glass instead of the feeder is it still there?
If no, then clean small 1" glass on copier there is a spot on it. even a pencil or pen dot WILL make a line on all copies. easiest way to find it, line up the paper on the small strip of glass and follow there will be something there ( sometimes it's hard to see since the background is black)
2- the drum has a black toner ring around it replace the drum blade or drum unit

Posted on Aug 07, 2008

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Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

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Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

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Hello,
This is usually caused by something on the scanner glass. Check for dried ink or correction fluid on the scanner glass. We have a short article about solving this type of issue posted here: http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

I hope this helps, if so please rate our solution.

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www.ccl-la.com

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Are you printing on the copier from your computer?

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1 Answer

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If youre getting a line when you are printing, the problem probably lies with the drum. Open up the cover and see if there are any black lines. If there are, the drum needs to be replaced.

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O.K. guys,

the problem is with the smaller glass on the left.
Lift the top and look at the small glass on the left, is there a dot, whiteout, dirt etc... on there? that is what's making your lines. clean with alcohol or mild cleanser.

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You need to check your glass first to make sure it has no scratches. Then you can run a copy and open door to stop paper in the center of the machine, b4 it goes through fuser. If line is on copy, you have a bad drum. If not your upper fuser roller is bad.

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