It is sying i have a paper jam but there is no paper in it
There are two types of paper jams:
1) A jammed piece of paper at or near a sensor. Or a shred of paper is stuck under a sensor.
2) A paper feed operation that does not send paper into the printer will get reported as a jam it the paper does not reach a sensor in the time that is allotted to reach the sensor. The printer knows that the page is late and suspects a jam occurred prior to the sensor.
To determine if there is a “Pick” problem in the tray, place a mark (line or scribble) on the top sheet in the paper tray. Send a print operation to the printer. If a jam is reported, check the tray. If the marked page is still in the tray then you know the paper pick failed.
There are dozens of reasons for paper to fail to pick. The simplest fix to try is to remove the paper and fan it to remove any possible static charge causing the paper to stick together.
Dec 12, 2009 |
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