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I moved the cartridge across to remove a paper jam and now something is making a clicking noise and I am not sure what to do???

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You should have turned off hte printer first.

1-turn it off and put it back in the middle and turn on , it will go back to home position, check to make sure nothing is out of place.

2- open door to replace inkcheat door with a piece of paper(small hole with a switch) and look for where noise is coming from.

Posted on Aug 07, 2008

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Lexmark 2400 series: the ink cartridge doesnot move across. The power light blinks. computer says there is a paper jam but there is not paper jam.


Hi

Open the back and front door and see the properly a small piece of paper make a error of paper jam, after that move your cartridge panel by hand, and check the cartridge fix properly, if cartridge not fix properly fix the cartridge and try again to print.


Thanks

Sep 02, 2011 | Lexmark Office Equipment & Supplies

1 Answer

Tray is not feeding paper properly. Its making a weird clicking noise when paper is being fed. Paper gets jammed on most attempts.


Remove the paper tray and try to see some paper jammed somewhere around it. When pulling off paper jam. Just pull gently and slowly so that you can remove all and nothing left behind and doesn't damage the part when removing unwanted paper jam. Maybe it is the cartridge just repalce new cartridge if not the fuser drum maybe damage.

Dec 08, 2010 | Brother MFC-7820N Printer

3 Answers

MY HP PRINTER SAYS I HAVE A PAPER JAM BUT I CANT FIND ANY PAPER JAMMED. WHEN I TRY TO PRINT ITMAKES A NOISE LIKE WOODPECKER PECKING ON A TREE. HOW CAN I GET IT TO WORK AGAIN


Hello,

Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.

Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.

Look for paper through the opened back panel. Remove any paper you find jammed.

Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.

Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.

Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.

Close the front access panel. Make sure that it latches back into place.

Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Take care.

Jun 07, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Paper feed problem


The clicking noise is an indication that something's not right in the printer. But try taking out the cartridges from the printer. Then, close the cover. Remove all sheets of paper. Unplug the power supply from the printer. The power supply is the black box behind the printer where the power cord is attached. Wait at least 10-15 seconds before plugging it back in. Once printer's ready, reload the cartridges. Load some paper and try to print again. If this doesn't help and you're still getting that continuous clicking noise, it's a hardware issue. If that's the case, I strongly suggest you contact Lexmark Technical Support for further assistance. I hope I can assist you more on this.

May 28, 2010 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Can't get paper jam out of computer


Here is the HP website for your Photosmart D5069 printer. Here is what they recommend:

IssuePaper is jammed in the product. SolutionFollow these steps to clear the paper jam from the product. Step one: Remove any loose paper Remove all loose paper from the input tray and output tray. CAUTION: Do not remove jammed paper at this stage. Step two: Clear the jam from the back of the printer
  1. Press the power button (c01628209.gif ) to turn off the product, and then unplug it.
  2. Remove the rear access door. Figure 1: Removing the rear access doorc00439062.gif
  3. Gently remove the jammed paper from the product.
  4. Replace the rear access door.
  5. Plug in the product, and then press the power button (c01628209.gif ) to turn it on.
  6. Try the print job again.
  • If the print job prints successfully, you do not need to continue troubleshooting.
  • If the issue persists, proceed to the next step.
Step three: Make sure that the carriage moves freely
  1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. Allow it to move to that position.
  2. Without turning off the product, disconnect the power cord from the back of the product. WARNING: In the following steps, you move the parts by hand. If the power plug is not unplugged, there is a risk of an electrical shock.
  3. Disconnect the power cord from the wall outlet.
  4. Look in through the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and have not come loose.
  5. Check for any obstructions under or around the carriage that prevent it from moving.
  6. Make sure that the carriage can move freely across the width of the product by firmly pushing the carriage to the left and then to the right. Clear any obstructions.
    NOTE: You might have to reach through the output paper tray to access the carriage.
  7. Close the cartridge access door.
  8. Reconnect the power cord to the back of the product.
  9. Reconnect the power cord to the wall outlet.
  10. Press the power button (c01628209.gif ) to turn on the product.
  11. Try the print job again.
  • If the print job prints successfully, you do not need to continue troubleshooting.
  • If the issue is not resolved, proceed to the next step.
Step four: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.
Hope this helps.

Good Luck

Feb 22, 2010 | HP Photosmart D5069 InkJet Printer

2 Answers

The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

1 Answer

Weird noise from printer carriage


The loud clicking noise is probably the carriage trying to move and something is keeping it from doing so. Check to see there are no foriegn objects obstructing the carriage head from moving across the paper. If nothing is found, then likely a hardware error exists.
hope this helps!

Aug 31, 2009 | HP Photosmart 3180 All-In-One Printer

1 Answer

My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
* The product will not print. * Printing stops unexpectedly. * The carriage does not move.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
4. Reconnect the power cord and close the printer.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution three: Make sure that the carriage moves freely
1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
Step two: Reinsert the print cartridges
1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
# NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

Jul 08, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Paper jam


Solution
Step one: Remove any lose paperRemove any lose paper from the paper tray. CAUTION: Do not remove jammed paper at this stage. Step two: Clear the jam from the back of the product
  1. Remove the paper from the paper tray.
  2. Press the power button (c00636182.gif ) to turn off the product.
  3. Disconnect the product power cord from the electrical outlet.
  4. Remove the rear access door. Press the handle to the right, and then pull out the door.
  5. Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
  6. Replace the rear access door.
  7. Load paper in the paper tray.
  8. Reconnect the product power cord to the electrical outlet.
  9. Press the power button (c00636182.gif ) to turn on the product.
  10. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.
Step three: Open the top cover and clear the jamIf the paper jam cannot be removed from the back of the product, try to remove it from the front.
  1. Remove the paper from the paper tray.
  2. Press the power button (c00636182.gif ) to turn off the product.
  3. Disconnect the product power cord from the electrical outlet.
  4. Raise the product cover, remove the paper jam from the front of the product, and then lower the cover. CAUTION: Remove the paper jam carefully because it is possible to damage the printer when removing paper from the front.
  5. Load paper in the paper tray.
  6. Reconnect the product power cord to the electrical outlet.
  7. Press the power button (c00636182.gif ) to turn on the product.
  8. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.
Step four: Make sure that the carriage can move freely
  1. Press the power button (c00636182.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
  3. Raise the cover and try to move the carriage from side to side by hand. 1 - Carriage holding ink cartridges
  4. If the carriage does not move, the product needs to be serviced. If the carriage does move, proceed to the next step.
  5. Make sure that the ink cartridges are locked into the carriage and have not come loose. Make sure that there are no obstructions under or around the carriage to prevent it from moving.
  6. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and to the right.
  7. Close the product cover and reconnect the power cord to the back of the product.
  8. Press the power button (c00636182.gif ) to turn the product on.
  9. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.

Oct 22, 2008 | HP Office Equipment & Supplies

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