We have a requirement to print asset barcode labels from SAP to intermec 3400 printers. We have been trying to use Smartforms but they only work with the zebra printers. When using a sample SAPscript which has the barcode embedded in it, the printer is not producing the barcodes. It seems like the barcode commands for the intermec printer need to be very specific.
Do you happen to have any suggestions to go about this. We are trying to print the labels from SAP directly and not use any 3rd party label software like bartender / Label Shop etc.
I am using Smartforms with Intermec printer 3400-e and it works in the correct way.
What is the software that you use to build the layout of the label? In my case Loftware.
What is the code to print the Barcodes.
In my case Code 39
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you have connected two printers on a data switch.right.
1. Print test page through Printer driver.
2. If you are using command for printing on Intermec printer, you should not use generic printer.
3. Interchange the cable connected to printers
The label sensor on the 3400 is in the hinged area where a metal plate swings down to make loading labels easier. The sensor can't be adjusted left or right like some other Intermec models, so it's critical that the labels be snug to the left side (as viewed from the front) so the sensor can read the leading and trailing edges of the labels.
There is a small "Guide" in the slot of the plate that should keep the labels in position. Use the thumbscrew beneath the plate to adjust the guide so that the labels are snug but you can still pull the labels without much effort (with the head open). This almost always fixes the problem. If the guide and tumbscrew are missing, look in the bottom of the printer for the pieces, including the washer.
Close the head, hit the Feed button a few times, and labels should feed consistantly (the feeds should probably move the label to the start of the printhead and then to the tear bar).
If the labels still don't feed, be aware that the same light is used to show that the ribbon is out. If you use direct thermal printing (without a ribbon), check the bottom switch on the back is set toward "DT" and then turn the printer off and on to read the switches.