Question about Polycom SoundPoint Pro SE-225

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Polycom SoundPoint Pro SE-225 Problem

How do itransfer calls

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4 Suggested Answers

  • 1 Answer

SOURCE: Polycom Soundpoint IP 501 - URL call is disabled

I get this same problem. The phone icon turn white and "url call is disabled" I can place calls and receive incoming calls, but cant place outgoing calls, unless the phone is rebooted

Posted on Jun 01, 2008

SOURCE: Making a Polycom SoundPoint 501 work on an Avaya IPO

As you have probably found, SIP phones are not supported until R5, which just came out.

Posted on Sep 27, 2009

virusi
  • 95 Answers

SOURCE: what is the default password for Polycom

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Posted on Dec 22, 2009

Testimonial: "Thanx a lot. Although I had managed to find the password for console but the web interface password was still missing. :-)"

brodie7838
  • 11 Answers

SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Posted on Jan 12, 2010

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1 Answer

I get a dialling tone on my Soundpoint Pro but just the numbers keys sound and it wont actaully make teh call


I'm assuming you already have a voip account set up. sounds like you've not set the dtmf tones to the correct setting, usually set to rfc2833 and/or sip info - set in audio to no.

Apr 14, 2011 | Polycom SoundPoint Pro SE-225

1 Answer

Polycom 225 SE. Can`t make a full duplex conference call.Always it works in simplex mode. Thanks. Edward


The 225 is full Duplex and I can't see any reason why it should not work. I can only suggest menu, system settings. restore default, and see if that changes anything.
What exactly is happening when you do a conference call?
Procom have a support section
manual here
http://support.polycom.com/PolycomService/support/cn/support/voice/soundpoint/soundpoint_pro_se225.html
support here
http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html
worth sending them the question they can only refuse to answer or try to charge you!

Feb 02, 2011 | Polycom SoundPoint Pro SE-225

1 Answer

How do I transfer a call from the Polycom SE-225 phone?


Follow these steps :
1.1
Press the function (FCN) button on the handset while on a call and then press the number "2" button. This will place the call on hold and you will hear a dial tone.
2.2
Call the number or extension of which you want to transfer the call.
3.3
Push the FCN button on the keypad and then the number "2" button and immediately transfer the call. You do not need to wait for the other party to answer.

Oct 29, 2010 | Polycom SoundPoint Pro SE-225

1 Answer

I have no dial tone on my SE225 and have tested all the lines and PSU which are working. Is the phone faulty or is there some setting to adjust?


I have a polycom soundpoint pro SE-225. when i either pick up the hand set to make a call OR press the speaker button to make a call i get a dial tone for a few seconds, then the dial tone jumps up and gets real loud for a few seconds and then goes completely away and will not let me make any calls. Any ideas what the heck is wrong??

Oct 14, 2009 | Polycom SoundPoint Pro SE-225

1 Answer

Phone is very crackly


The handset cord needs replacing.
(The thin coiled cable that connects the hand set to the base).

Sep 28, 2009 | Polycom SoundPoint Pro SE-225

1 Answer

Making a Polycom SoundPoint 501 work on an Avaya IPO


As you have probably found, SIP phones are not supported until R5, which just came out.

Nov 11, 2008 | Polycom SoundPoint IP 501 IP Phone

2 Answers

Passcode


Hi,

The passcode should be four zeros: 0000

May 22, 2008 | Plantronics Polycom SoundPoint Pro SE-220...

1 Answer

Lost manual


you can download it from this site
http://www.plantronics.com/north_america/en_US/support/manuals.jhtml;jsessionid=4UOCUUEA4ZBNECQBGNUCFFAKAEZWSIV0#search
Thanks in advance
Sergio

Mar 01, 2008 | Plantronics Polycom SoundPoint Pro SE-220...

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