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Hi there! To prepare for cleaning, put the solution and water in the top tank. While cleaning, all the dirty water gets sucked into the bottom tank. To clean squeeze trigger to release cleaning solution and slowly push carpet cleaner forward, this equals one wet stroke. Continue to squeeze trigger and slowly pull carpet cleaner back toward you (second wet stroke). Release trigger and slowly push carpet cleaner forward over area just sprayed with solution (dry stroke). Then slowly pull carpet cleaner back toward you without squeezing trigger (dry stroke). To avoid saturating the carpet don't do more than 4 wet strokes over one area. Always end with dry strokes. Here is a link to view the instruction manual if needed. http://hoover.com/file/604/
I believe we own the same model or one that operates like it. If so, then yours has a "bladder" for the clean water, it has to be almost full sometimes before it will release any. Check the nozzle on the bottom of the tank body and on the cleaner for anything that might clog it up. I think it will also release water only when you pull the cleaner toward you and hold the trigger down long enough as well...it does not release when moving forward. Also check the bottom of the cleaner and clean off anything stuck to it...it gets pretty dirty and that is where the water comes through.
order the part from bissel see if that fixes sound like you know what wrong just need get part number from bissell. Could be some kinda pump also thats bad not pushing out the water. I got bissle heated one black it only problem the seals rot out the soap dispencer. if you want be cheeper on washing things you can water down dish soap ore laudry deterget on there unit and cost allot less 17 bucks for bottle soap water
i downloaded the manual for your machine, but not sure how to access it for you,but i do know about the problem, the tank that sits down on the front of the steamer and it has 2 clips that you push in to lock the tank is where your dirty water is put in when you are cleaning your carpets. the tank above ,the one where you put your solution and water in is what is used to shampoo your carpet. on the handle is a trigger (black) button ,this is the button you push in to release your solution onto your carpet. release the button to extract the water from your carpet,moving your steamer in a back and forth motion. the trigger button is the only button on the machine and is only used to put the water /cleaner located in the upper tank on your carpet, releasing this button and moving your steamer back and forth over the shampooed part with extract your dirty water into the tank that sits below the solution tank. go on www.hoover.com and click on carpet cleaners ,scroll down to find yours and click on manual. and the owner manual will download and you can print it out for future reference, i hope this will solve your problem, sandy
Take apart the handle (a few screws) unclip the small clear hoses, use a pipe cleaner or small screwdriver to clear the hose from the crystalized cleaning solution that is blocking the hose. Put it back together and it will be like new. ALWAYS run plain water through your machine when you are done using it to rinse it out.
Check the vale at the bottom of the tank. Push it in and see if water comes out ok, also check to make sure the seal is on the valve asm. Check the pump belt to see if it broke. Could have a bad pump. Is the top cover seated against the base in the back, if it is raised up, then it also raises the tank so it can't work.
Is the cleaner sucking up the water like it should? If not , check that the filter on the inside of the lid has a 1/4 in. gap between the filter and the top of the lid. Either that or the water isn't completely being shut off when you release the trigger, in whcih case you would probably have to take it in for service.