Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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Bissle carpet cleaner

How did you get our carpet cleaner to release water? I have the same problem.

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  • timcarol Aug 22, 2008

    We have the same problem. I have looked at the suggestions on the Bissell web site and followed there suggested steps but still can not get a water flow --

    -Make sure there is a full tank of water.
    -Check for
    the black or red tank gasket on the bottom of the tank and tank
    assembly. If the gasket is lodged in the base of unit or has been lost,
    reattach the gasket by pushing the rounded portion of the gasket over
    the lip on the autoload assembly.
    -Check the valve on the bottom of the tank and tank to make sure water will come through when the X valve is depressed.
    -Check
    if the small rounded window tabs on the floor nozzle are locked in
    their mating slots and not inadvertently lifting the tank up out of
    place.
    -Check the handle screw on the back of the unit. The screw head should be bottomed out in the screw hole.
    -
    Unit may have lost prime. To prime, replace the full tank into unit and
    hold the trigger in for 30 seconds with the unit turned off. Turn unit
    on to check for spray.
    -Check the pump belt to ensure this is
    intact. The belt is located on the side of the machine. Pry up the belt
    access panel for access to pump belt. If the belt is broken, refer to
    user guide for replacment or FAQ.


  • peggyb1021 Sep 12, 2008

    I am sooo frustrated. This is the 2nd Bissell I have owned and had problems with the first one but gave it another try. I did everything that was suggested, yet I have no water. I think I should have went with the Hoover like I wanted to.

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Yeah....I did all that too....nothing!!! I called to have mine repaired. They said it sonds like a clogged heatercord?? I tired to look up what that was...can't find anything about it!!! ERRRRR!!!

Posted on Aug 31, 2008

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Hoover brush and wash instruction manual


Hi there! To prepare for cleaning, put the solution and water in the top tank. While cleaning, all the dirty water gets sucked into the bottom tank. To clean squeeze trigger to release cleaning solution and slowly push carpet cleaner forward, this equals one wet stroke. Continue to squeeze trigger and slowly pull carpet cleaner back toward you (second wet stroke). Release trigger and slowly push carpet cleaner forward over area just sprayed with solution (dry stroke). Then slowly pull carpet cleaner back toward you without squeezing trigger (dry stroke). To avoid saturating the carpet don't do more than 4 wet strokes over one area. Always end with dry strokes. Here is a link to view the instruction manual if needed.
http://hoover.com/file/604/

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That means that you need to replace the pump belt. Here is the belt you need and a manual you can view:

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I believe we own the same model or one that operates like it. If so, then yours has a "bladder" for the clean water, it has to be almost full sometimes before it will release any. Check the nozzle on the bottom of the tank body and on the cleaner for anything that might clog it up.
I think it will also release water only when you pull the cleaner toward you and hold the trigger down long enough as well...it does not release when moving forward.
Also check the bottom of the cleaner and clean off anything stuck to it...it gets pretty dirty and that is where the water comes through.

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Water will not come out when i push on trigger button. So water does not come out. I have taken it apart and cleaned it. The problem seems to be in the triggerI push on the handle to release the water.


order the part from bissel see if that fixes sound like you know what wrong just need get part number from bissell.
Could be some kinda pump also thats bad not pushing out the water.
I got bissle heated one black it only problem the seals rot out the soap dispencer. if you want be cheeper on washing things you can water down dish soap ore laudry deterget on there unit and cost allot less 17 bucks for bottle soap water

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Instructions or manuel was not included.


i downloaded the manual for your machine, but not sure how to access it for you,but i do know about the problem, the tank that sits down on the front of the steamer and it has 2 clips that you push in to lock the tank is where your dirty water is put in when you are cleaning your carpets. the tank above ,the one where you put your solution and water in is what is used to shampoo your carpet. on the handle is a trigger (black) button ,this is the button you push in to release your solution onto your carpet. release the button to extract the water from your carpet,moving your steamer in a back and forth motion. the trigger button is the only button on the machine and is only used to put the water /cleaner located in the upper tank on your carpet, releasing this button and moving your steamer back and forth over the shampooed part with extract your dirty water into the tank that sits below the solution tank. go on www.hoover.com and click on carpet cleaners ,scroll down to find yours and click on manual. and the owner manual will download and you can print it out for future reference, i hope this will solve your problem, sandy

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