Question about Dyson DCO7 Animal Bagless Upright Cyclonic Vacuum

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DC07 THE HEAD DOESN'T FLOAT......IT STAYS IN WHATEVER POSOTION IT STARTS OFF IN

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It doesn't exactly float like most cleaner heads do. There is a hose under the machine that attaches to the brush housing. That hose acts like a spring to hold the soleplate flush to the carpet, and it gets teased into place. You can either replace that hose, or sometimes just giving it about a half turn will temporarily correct the problem.

Good Luck JNEARY

Posted on Dec 02, 2008

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Hi there, it's Jack at Dyson.

The type of belt mechanism will depend on which model of DC07 you own. If you have a DC07 machine without the brush control feature, the user-replaceable belt is located within the cleaner head:
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If the cleaner head doesn't seem to be pivoting freely to maintain contact with the floor, we'd appreciate the opportunity to provide further assistance. If you give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), one of our advisors will be happy to run through some troubleshooting checks over the phone with you to determine the cause of the issue. They may even be able to talk you through through fixing the machine.

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