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Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok
There is nothing on the photoconductor unit to 'tell' the printer that it is new, you have to do this yourself, by following the photocinductor reset procedure (it's in the manual, or Dell 1700 RESETTING DRUM PAGE COUNTER 1) Leave the power on, insert toner cartridge, and leave door open 2) Press the cancel button and hold till the leds flash 3) Release cancel button and close toner cartridge door
The printer has no way of knnowing that you have changed the Photoconductor Unit, unless you tell it (as there is not chip on the Photoconductor).
The Photconductor reset procedure is as follows.
Dell 1700 RESETTING DRUM PAGE COUNTER 1) Leave the power on, insert toner cartridge, and leave door open 2) Press the cancel button and hold till the leds flash 3) Release cancel button and close toner cartridge door
1. Turn off your printer on its back
2. Open the front cover
3. Push and hold continue and cancel buttons while turning the printer on again.
4. release when only the error led is lit
5. Close the front cover
I had similar problem on Dell 1700n. What worked for me was changing some settings in the diagnostic menu. You can preform this by
1. switching off the printer on its back
2. open its front cover
3. push ad hold the CANCEL button
4. in the meantime switch the printer back on, but hold the cancel button still.
5. Release when the error led is lit only.
6. close the front cover.
Now you should see at least two or three leds lit. It means that you're in diagnostic mode now.
By pressing and holding the continue button now until the leds start flashing rapidly, you can print a manual of this mode.
In this menu you should manage to change the: something like "configuration" value (it has two options), and let the printer reboot itself.
Try if it works now, if you experience some problems with these settings, just change the value back, and test your printer again.