Currently working in Iraq and one of my clients HP 2600n will not print. The printer was connect by way of server and this problem happen once before, so it was reconnected by way of IP. Everyone else can print to this printer w/no problem. Once you send a test page to it, it's indicated on the printer by the green light and msg: Document printing...... However, it never cycles through the print process and gives no reaction at all. I've had the client reboot both the printer and the computer. I ping the IP of the printer w/the computer and got a 100%. Please advise at this point. Not sure if there's a setting on the printer or what. Thanks in advance,
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An user who is expert in 3 categories / brands.
Re: Strange printing issue.., need assistance ASAP!!
When it receives the test page and doesn't react
1-does it go back to ready?
2-do you have to physically hit ther green button?
If everyone else can print ok then it can't be the printer !!!!
and you can ping it with no problem,
1-are you sure it is set correctly go to the properties setting under device settings is everything ok.
2-I suspect his driver is bad, try to reinstall.\
3-you can try to do a cold reset, although I don't think it will do anything since it's mainly one user problem.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The LaserJet 2600N has a built-in print server and can be connected to the local network (normal ethernet cable) directly. While printer sharing via Windows should work, I found it much more convenient to access it without the need of a hosting computer - you do not need to switch on the desktop PC for printing from the Laptop, for example, its also printing faster.
Generally this is a toner cartridge issue. Are you using genuine toner cartridges or generic remanufactured? I have attended alot of repairs on this model when clients use generic cartridges. Usually a genuine cartridge fixes the problem.
There is an override sequence and it works well. Press the select button (checkmark) to indicate Main menu. Press right-arrow (RA) to select System Setup. Press Select , then RA to Print Quality, Hit select. RA to Replace supplies and hit Select. Now, RA to Override Out and Select. Confirm with Select again. Your 2600n will now run even with an empty toner cartridge.
The last time I checked, you cannot set up a local printer using a TCP/IP port. A local printer is physically connected to a computer via a parallel, serial (very old), or USB cable. If the printer is connected to a switch, hub, or router via an Ethernet cable, it is by definition a network printer and the driver install must reflect this. I don't understand why it is able to print out the test page after the install. If you open up Control Panel -> Printers and double-click on the HP Laserjet 2600n in there, it will bring up the local spooler for the printer. You may have a bunch of print jobs queued up in there that it cannot currently send to the printer. You may want to clear the queue first (cancel all print jobs). Let me know if you have problems clearing the queue & I can give you instructions on how to do that one too.
I am having a similiar network problem, I setup the 2600n on my small-office network, plugging it into an 8 port switch along with a computer and IP camera....then connected the switch to the default router...this worked for a while as my router provided the printer an internal IP, but somehow the IP reset itself to an external IP,and print jobs I send now to the 2600n from my network will not print. I can't seem to access a configuration window to set a static IP address my router will recognize.