Question about Microsoft Xbox 360 Console

1 Answer

Disc is stuck

My son moved his xbox while it was on and now the disk will not come out and there is no picture what do I do.

Posted by on

  • Nbrinson33 Aug 07, 2008

    Thank you, I think I will just send it in and have them fix it.

×

1 Answer

Im not entirely sure but it would be best to phone them up and have them take it away and fix it and bring it back in 10 days, if you cant wait or have no warranty, take it apart while referring to guides on youtube etc.

Posted on Aug 07, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My son was messing with the controller, and it came to a screen with different languages. I kept trying to go back, but wouldn't let me. so I restarted the console. When it came back on it was stuck on the...


I can bet you that your xbox 360 is vertical? am I right? If no then my disk holder gets jammed a lot, so i would get 2 small flat head screwdrivers and pry it open. So put your xbox 360 horizontal. This would also fix the problem. If your son still has the language screwed up u have to learn some spanish or watever it is to figure out how to put it back. It would be on profile settings.

Aug 14, 2009 | Microsoft Xbox 360 Console

1 Answer

MY SONS XBOX 360 HAS SCRATCHED HIS NEW GAME BUT NOT THE OTHERS, WHY IS THAT?


Most likely the Xbox was moved while the disc was spinning. The disc drive does not "lock" a disc in place, so any movement will cause the disc to move out of alignment and scratch the disc. Sadly, Microsoft will not fix the faulty drives.

Mar 18, 2009 | Microsoft Xbox 360 Console

1 Answer

My sons games have been burnt by lazer ...


if the ring is on the outside edge of the Game disc, the console was moved during operation. the disc tips and hits the disc tray on the outside edge, you should see a scuff on the tray as well.

you can buy a disc cleaner that can remove the scuff from the disc, you will need the type that actually removes a layer from the disc or you can take it to a video store and have them clean or resurface the disc.

Feb 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Noisy disc drive - has badly scratched disc in one place.


if you have your xbox standing up then you want to lay it down, i had this problem if you move your xbox when there is a disk in it, it will make a sound and scratch the disk. the best thing to do is to lay it down on a surface such as a table not the floor, if it still scratches your disks go into the place you got the game from and say your xbox scratched t and wont work anymore, they should give you a new game. if you tried this and it still does it then the best thing to do is to ring up microsoft for repair.

Jan 21, 2009 | Microsoft Xbox 360 Console

2 Answers

Disc scratching from xbox 360


A common problem that XBOX owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “ring of death marks”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is usually required to repair any scratches or laser burn on discs. XBOX laser burn discs can be fixed!!!

For further help on XBOX & XBOX 360 disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the “More Info” & “FAQ” Sections for further details on game disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. Check your garauntee and contact Microsoft for assessment and guidelines.

Hope this Helps!!!

Dec 05, 2008 | Microsoft Xbox 360 Console

1 Answer

Unreadable disk


Have you tried ejecting the disc but not quitting out the game, wiping the disc and then putting it back in, it should say something like please insert disc, it may work, it does on the ps3

or visit

www.youtube.com/watch?v=j44893lf1oQ

Nov 20, 2008 | Microsoft Xbox 360 Console

1 Answer

DVD Drive malfunction


Hi,

i cant see any real serious damage being caused by inserting 2 discs, however we are talking about the xbox 360 here and the disc drives have had many problems amungst all xbox versions.

Regardless of your warrenty the xbox repair center should fix your xbox free of charge for you providing you dont tell them that your son may of caused the problem. because whether he did or not, they will assume he did.

It could just be a coincidence this happened when the 2 discs were inserted or it could of actually caused the problem.

if you really want to try and fix this yourself, check the dvd drive and make sure that the spindles center and the top disc latching part are correctly alligned.

the top part should be loose and will move freely, the main lower spindle near the laser should not spin so freely and if you spin it you shoul dbe able to feel if it is firmly attached to the motor or not.

Hope This Helps

Anthony Kinson

Apr 21, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


When your son knocked the console over, he may have broke a component connecting to the disk drive, especially if the console was on.

Apr 11, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox consol damaged brand new game


If you move the console while the disk inside is running it will scratch the disk(it just happened to me) I used automotive cleaner wax and polished it from inside to out and then outside to in(not in circles) and it started working again, try it:)

Dec 29, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...