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Press menu on handset.Standing on installation press numbers 1570. Changes to nagravision. Press OK. This will get you to key providers. Scroll right till you get to telewest/virgin.Use handset to put codes in 00 first then 01.Press store after each set of codes. Telewest/virgin codes updated 12/10/09 00 - CF 53 OC 33 79 61 71 85 01- 52 5E 8D 45 FC 75 F6 4A After this press exit to the start. You might have to do installation. Press menu. On installation press 1668.While on telewest press OK. It should input all channels.