Question about Hotpoint WMA50 Front Load Washer

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SOAP DISPENSING SOMEONE TOLD ME THAT LIQUID SOAP SHOULD NOT BE PUT IN SOAP DISPENSER AS IT DOESNT GO WELL DOWN AND BRINGS THE MOLDY SURFACE UNDER THE SOAP DISPENSER, THEN HOW DO I PUT THE LIQUID DETERGENT IN MY WASHING MACHINE.

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  • Anonymous Mar 13, 2014

    soap dispenser going black

  • Anonymous Mar 18, 2014

    Soap door doesn't open and when soap is put in the bottom of the dishwasher, still won't wash

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The soap dispenser is intended for both liquid and powder detergents. If you have a problem with mildew, then you may need to clean it occasionally with bleach water.

Posted on Aug 08, 2008

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Posted on Jan 02, 2017

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Good Morning Friend, this is Z. I appreciate your post!

I see that you have a Frigidaire washer and that you are having trouble with the soap dispenser. Is the soap dispenser not dispensing bleach or softener? Is there water left in the dispenser? Are you able to open and/or close the dispenser? Also, may I have your model number please? You can normally locate the serial on the upper front, as you open the door. With this information I can better address the issue at hand. Thank you!

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I don't have a front load, but it sound like a gasket has come loose. Is it for liquid dispensing? Are your clothes comming out clean? If you get inside of the washer and see where the dispenser attaches to the outside drum, my guess is it is either broken and you need to buy a new part or however it is attached has come loose. Not knowing the inside drawing of this washer, my suggestion is to find a mechanical schematic of the machine and go to the root of the problem,the dispenser itself. I am pretty sure it has just loosened up, whether it is a press fit or mechanically attached by screws to it. good luck.

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Good you have he soap, powder is not a good option and maybe there is too much. Liquid soap should be no more than 2 Tbls and softner 1 Tbls. These machines use 50 gallons less water than a top loader. If you soap is ok than you can inspect the dispenser. The top cover has three hex screws on the back, ones with a torx use a 9/32 and if not a 1/4 socket. after you pull this cover off, push back and then lift noting a catch is on the front behind the console for alignment at replacement, you will see a white box with a spring loaded cam attached to a arm with a motor under it. Check for lime deposits careful to not loose the spring. Start a cycle and observe for hang ups sometimes a drop of 3 in 1 oil at the dispenser side does wonders.

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We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

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