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My ipod says www.apple.com/support/ipod My computer locked up and so my ipod disconnected before ejecting. At first it locked up bur I reset it. Now it shows a cross and tells me to go to apple.com/support/ipod. Please help, Jen

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  • bricesdad Nov 12, 2008

    My ipod fell out of my pocket, I picked it up and it started playing again. After about 10 minutes it froze and gave me this message: www.apple.com/support/ipod.

    I went to the site and tried all the suggested remedies. I still get that message. The ipod is full with podcasts and pictures, and I am upset that I am going to lose those things, yet I still can't get the device to work.


  • hirtpeti Nov 28, 2008

    Hi



    Have a same problem. A "crying" Ipod icon, and the message: www.apple.com/support/ipod.

    The PC does not see an Ipod as hard drive.

  • b_holt123 Dec 20, 2008

    i have the same problem and i want to know how to fix that if have any ideas let me know

  • X_xjen Dec 22, 2008

    it has a sad face and it

    says www.apple.com/support/ipod i

    dont know how to fix it help!!

  • Anonymous Dec 23, 2008

    khsetrdfgjkl

  • Anonymous Jan 03, 2009

    same thing

  • Anonymous Jan 16, 2009

    mine has an x with an circle around the x and says www.apple.com/support/ipod HOW DO I FIX IT :'( !!!!!!


  • Anonymous Jan 26, 2009

    Me too


    hopefully someone smart will come soon

  • zibonile Apr 15, 2009

    Have the same problem.A crying IPOD icon and the message:www.apple.com/support/ipod

  • Anonymous Apr 28, 2009

    Mine has the little ipod with x's for eyes and says go to www.apple.com/support/ipod.

  • Anonymous Apr 30, 2009
  • Anonymous May 06, 2009

    same thing

  • southdamion May 10, 2009

    when i tern on my ipod it is say www.apple.com/support/ipod

    i dont know what is the problem can help me please

  • obtenga May 20, 2009

    My 30 gig has the little ipod with x's for eyes and says go to www.apple.com/support/ipod.HELP!!!!! PLZ!!!!!!!!!!

  • jxnhsnb56844 May 21, 2009

    me too!!!

  • kdscrappy May 23, 2009

    my ipod tells me to go to apple.com/support/ipod. what do i do

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Had a faulty ipod20gb,had a sad ipod face and the web address 4 ipod support,try 2 bang the bottom of ipod.it might have a loose wire.bang it with a table remember 2 but a soft book between the ipod and table,it work on my ipod

Posted on Jun 28, 2009

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I don't know how to add music from the computer to the ipod please let me know if u know






Posted on Jan 15, 2009

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I cant get my computer to even detect my ipod classic when i plug it in

Posted on Dec 29, 2009

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  • 5 Answers

SOURCE: my ipod says www.apple.com/support/ipod

im not sure if this will work, but, hold the menu button and the select button for about 8 seconds, or until the screen turns off, then u will get the ipod logo, and then it should boot up like normal

Posted on Jan 31, 2009

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1 Answer

Unlock


Unlock an iPod Model A1199
Although the second generation iPod Nano (also known as 2G) uses a four-digit pass code that prevents unauthorized access to your iPod by locking the screen, you can also unlock the device by plugging it into your computer's USB 2.0 port.
When the 2G iPod Nano is connected to the computer it is synchronized, and automatically unlocks the screen according to the official Apple site.
In order to successfully unlock the Nano it must be plugged into the primary computer used for synchronizing content.

Click "Start," "All Programs" and "iTunes" on your PC's desktop, or click "iTunes" on the Macintosh's desktop dock.
Plug the iPod Nano's cable into the docking port on the iPod Nano.
Plug the other end into the USB port on the computer to open iTunes.
Click "Controls" at the top of the iTunes' menu, and select "Eject iPod."
The iPod Nano's screen will be unlocked once it is ejected from your computer.

Manual Guide download
http://manuals.info.apple.com/en_US/iPod_nano_2nd_Gen_Features_Guide.pdf
Unlock an iPod Nano Code
With the latest iPod Nano model, you can set a four-digit code and lock all intruders from accessing your iPod.
In order to use the device's functions again, you need to enter the correct code.
However, if you happen to lose or forget the code, you will need to find another way to unlock your iPod Nano.

Plug the iPod USB cable into the bottom of your iPod Nano.
Plug the other end of the USB cable into a free USB port on your Mac or PC computer.
Open the iTunes program by using the Dock on a Mac or the Start menu on a PC.
Select your iPod Nano from the "Devices" list in the main iTunes window.
Click on the "Sync" button to make a connection between your computer and your iPod Nano.
Click on the "Eject" symbol once the syncing process is complete.
Remove your iPod Nano from the USB cable.
The iPod's lock code will now be reset and you will be able to access all features again.
Navigate to the "Screen Lock" option in the iPod menu to lock your iPod's screen again.
Since your iPod's lock code was just reset, you will be prompted to select a new four-digit code.


iPod Support
http://www.apple.com/support/ipod/

Jul 24, 2013 | Apple iPod nano

1 Answer

I cannot sync my ipod and i need to reset the security lock on, can somebody please tell me how ot do this,


There are really two ways to unlock your locked ipod if you forget the code.

1. First, connect your iPod to the first computer it was synced with or the computer set as the primary one in iTunes. Open the iTunes and then disconnect your iPod from the computer, and it should no longer be locked.

2. Restore your ipod, CAUTION! this will erase all of your songs and personal data.

To find out how to restore your ipod visit my other answers section or visit the websites below.

http://repair-scratched-ipods.blogspot.com

www.huskyipodrepair.com

May 02, 2010 | Apple iPod MA446LL/A MP3 Player

1 Answer

Ipod is locked on disconnect before ejecting


You just need to reset it, hold down the middle button and the "Menu" button for about 7-8 seconds or until you see the Apple logo.

Hope this helps.

Nov 24, 2009 | Apple iPod nano

2 Answers

Forgot the lock code?is their a bypass code!


I have figured out a stupidly easy way to bypass the screen lock on an iPod. Here's how the feature is supposed to work: You set a combination lock to keep someone from viewing your personal contacts and changing the song. This lock survives a reboot, and can only be reset if you dial in the lock code or plug it into the home computer to which the library is synchronized.

How do you bypass this in case you forgot? Quite simple. Just get another PC or Macintosh. If your iPod Nano is mac formatted, you'll need a copy of MacDrive to view the disk. Ensure that your system is set to view hidden files and folders; this is accomplished much more easily on a windows machine (explorer: tools > options > view > show hidden files)

Steps:
Mount the nano (plug it in)
Navigate to X:\iPod_Control\Device\ (where X is the drive letter of the iPod)
Find the file called "_locked" and open it with Notepad or TextEdit
There's your code.
OR... rename the file to _unlocked
Close Textedit/Notepad, and eject iPod from computer

Jul 17, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

Failed to eject before rebooting computer, now USB port says it doesnt recognize the ipod and my ipod is frozen on "Connected-eject before disconnecting"


Actually this issue shouldn't really be that difficult to resolve. :) A simple reset should take care of it being frozen on the connected screen. Below I have posted a step by step on resetting an iPod.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

As soon as you see the apple icon appear disconnect the iPod from your computer. After the iPod completely loads. reconnect it to make sure it is connecting and loading correctly. If this does not resolve your issue for any reason please do let me know. I have a few other options we could attempt. :) and the feed back is always good. It lets me know if I am actually helping people with they're issue's or not.

May 16, 2009 | Apple iPod nano

1 Answer

My ipod says www.apple.com/support/ipod My computer locked up and so my ipod disconnected before ejecting. At first it locked up bur I reset it. Now it shows a cross and tells me to go to...


im not sure if this will work, but, hold the menu button and the select button for about 8 seconds, or until the screen turns off, then u will get the ipod logo, and then it should boot up like normal

Jan 17, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

I have a nano 8GB- How do I load pictures onto it?


1. To load pictures onto your ipod, you need the itunes software which will easily allow you to put photos onto your ipod.
2. When you get the itunes software, it will have an option in the list where your ipod will be listed for you to eject your ipod. It will be a symbol that looks just like any regular eject button. You could also eject your ipod by going to my computer and right clicking on it, and in the list, select eject.
To get the itunes software, you can go to this website and download it: http://www.apple.com/itunes/download/

Dec 30, 2008 | Apple iPod nano

1 Answer

4GB IPOD locked up


Hey,

have a look here
http://www.fixya.com/support/r561879-code_forgot_code

if that doesn't solve it then look here
http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

Let me know if you need anything else.


Thanks,
Ekse

Sep 13, 2008 | Apple iPod nano

4 Answers

My Ipod is frozen


OK what you need to do is reset it. To do this you will need to hold down the menu and select buttons simultaneously for approx 6 seconds until the apple logo appears on the screen. This should reset and un freeze your ipod.

Try this and let me know how you get on.

May 12, 2008 | Apple Mini IPod

2 Answers

My Ipod is frozen


hi there did you try to reset the iPod by holding the MENU and center button?
to do that first lock the itune then press and Hold MENU and Center Button by 7sec. then apple loge appears means the ipod had been reset. ok!



peace!

Dec 15, 2007 | Apple iPod MA446LL/A MP3 Player

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