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Cannot download any of my soft ware on new computer

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  • roberson1026 Aug 07, 2008

    I was trying to download my cd that came with my PhotosmartE317 camera. A message comes up to log on as administrator. I am not sure how to do that. purchased this computer one week ago. I had windows xp previously and did not have to be administrator.

  • Igor Ceke May 11, 2010

    If it's vista have you tried to right click on the file you want to install and run as administrator?
    What are you trying to download?
    What is the computer your using?



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In Vista in order to install most software you need to right click on the setup file and Click on run as administrator. Then another screen will show up and press allow to continue. This will work most of the time.

Posted on Aug 08, 2008

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