Question about Dell Dimension 2400 PC Desktop
I bought this computer as a refurbished unit. it had the drivers but no operating system. i installed xphome. it worked fine till i put a disk in that is called system suite8. this program diagnosis problems with the computer. it fixes registry problems. since i fixed the registry, it will not shutdown. it just keeps rebooting when you click the icon to turn computer off.
thanks for your help
Uninstall the program, go to download.com and grab spybot, and AVG anti virus.
Once you have installed spybot, let it immunize your system, 100% do a full reboot, do it again, then do a system scan, quarantine everything. You will see a BUNCH of popup windows editing your registry, do not be alarmed, spybot is removing the hijacker programs from the registry(nothing in your registry should redirect your operating system except microsoft official programs that specifically say microsoft on them, in the microsoft directory trees, which are extremely long due to their own "big brother" techniques)
Now once SPYBOT is complete, immunize 2-3 times, to be sure, reboot, do it again, until nothing shows on the 2-3rd boot.
NOW your registry is somewhat functional. NEXT
Download AVG antivirus, do a FULL install, dont custom anything, unless you are a professional network engineer and know your Operating System 100%. Once installed, do a full system scan, it will show, most likely 2-3 items non critical, those are most likely web cookies/java cookies, that hijack, quarantine them. Then if more shows, quarantine them. REBOOT when it asks you to, if it doesnt, reboot anyhow, do it again. BAM BAM BAM!
I hate to tell people this concept, that rebooting helps the FREE programs go into your HIGH RAM BIOS at your system startup and intercept these rogue warez that surface.
Get your programs from download.com and try them out, before you go to a website and use a suite program that says "we can fix it all!!!" Most likely, they are rogue ad-ware/spy-ware/hack-ware, under warez. Download.com uses no programs of the sort, and notify you if the program comes with it.
Long story here, but it should get you through the shutdown issue, if not, its time to overwrite your operating system registry with a fresh and clean unit(reinstall windows), or build a partition with your windows backed up in it, or last you can create a restore point for your windows and go back to when it worked.
Do what you can, within your tech knowledge, and tell me how it goes.
Posted on Aug 09, 2008
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Posted on Jan 02, 2017
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